Vonage Business UK Reviews

Vonage Business UK is a leader in the business VoIP market with Voice over IP phone service. If you are looking for a business phone solution, Vonage Business comes highly recommended because they offer no contract business VoIP plans. With new competitive technology, Vonage enables businesses to make both domestic and international calls to different countries that they interact with on a regular basis. Read the summary of Vonage Business below, and user reviews of Vonage Business.

Vonage Business has created a unique solution for businesses that surpass traditional landline phone service. Their phone service technology is known as "Hosted PBX", a virtual phone service. This advancement in business phone service technology is favorable to businesses looking to obtain higher quality calling.


Security

Vonage Business System works hard on maintain high security to ensure the level of security and reliability that business owners depend on.

Quality

Higher quality phone service is what is helping businesses thrive. That is why Vonage Business offers high quality business VoIP service with extremely high levels of uptime and reliability.


No Fee Package Add-ons

In addition to the main packages that Vonage Business offers, you can also take advantage of added features that will enhance your VoIP experience such as:
3-way conferencing
Administration portal
Call management functions
Fax/email features
Cell phone integration
Call logs
Outlook integration

Three-way Conferencing

Three-way conferencing is a free add-on feature that allows you to have more than one person in the conference at a time. Vonage is enabling your business to keep up in this day and age, where it is commonplace to have many people in a conference at once.

Administrative Portal

The Administrative portal allows users to manage all of their extensions. Whether you are removing extensions or activating new ones this featured tool makes it easy and convenient. Add calls at will while saving your business valuable time in setting up conferences.

Call Management

When you add Call Management to your Vonage Business plan you can add call blocking, auto dialing, call forwarding, and call waiting. This feature is what makes Vonage's Hosted PBX technology shine, because it directly competes with traditional landline phone service at no extra charge.

Fax/Email Features

For businesses that are embracing the virtual movement in business, this is a great feature that comes at no additional cost. The fax and email feature allows you to send a business fax from your computer. It is time to get rid of that bulky traditional fax machine and upgrade to stronger phone service features that are going to boost your companies productivity.

Cell Phone Integration

Vonage Business solutions allows you to do merge the mobile and the real world by connecting an extension with your cell phone. You can even choose multiple phones to add as extensions. When a call is initiated to one of the extension numbers, all of the cell phones will receive the call.

Call Logs

Keep track of what calls your business is making with the Call Log feature! Nowadays it is important for businesses to keep a log of their call activity. This feature is handy when you might need to audit your calls or present your call activity. Businesses can also track calls also in order to make sure no unauthorized activity occurred.

Outlook Integration

Outlook integration allows the merging of 2 technologies: phone service and email. With this free feature, you will see all of your incoming calls in Outlook and also be able to set up virtual meetings via Outlook using your contacts list.


Paid Features

In addition to the free add-on features, business owners can also add some paid features including:
Automated call recording
Incoming call queue
Conference facility for up to 30 attendees
Toll free number

Automated Call Recording

The Automated Call recording feature has been used by businesses to provide quality information for evaluation or discussion to staff members, customers, investors, subscribers and more! This feature allows you to record your conference calls and play them back at a later time. This paid feature is useful for call centers or important conferences that you need to share with your team.

Queuing of Incoming Calls

When businesses need to manage their incoming calls in a professional manner they use this feature! Queuing of incoming calls allows businesses to put callers on hold if there are too many calls at the same time, and plays music in the background. The best application for this feature is customer support, but it can be used for any time it is necessary to make callers wait or at times with heavy call volume.

Conferencing Facility

The conference facility add-on for Vonage allows you to add up to 30 people to a conference call, which means businesses can expand on their conferencing ability easily from around the world. Attendees are added with a PIN or special number for extra security.This means a lot to a business that is wanting a way to be flexible with their conferencing options and feel that they have no limits so they can add attendees as needed to increase their ability to share and collaborate.

Toll-free Number

You can have a toll-free number that you can call to set up calls, which allows participants to join without a fee on their cell phone service.


Conclusion

Vonage Business UK offers a number of great services, add-ons to extend the functionality of the service (both free and paid), and a solid business solution that considers the communications challenges that small to medium-sized businesses face today. Vonage Business is one of the best solutions today for conferencing and call features that combines the best of virtual and analog technology and keeps security, convenience, and price issues at the forefront.

See also

VoIP Service Providers Business
VoIP Providers UK

Created by: liz.vilchez, Last modification: Thu 04 of Aug, 2016 (18:31 UTC) by rebecca.mercado
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