ZONE Limited

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Established in 2000, ZONE Limited is a licensed telecom service and solution provider in Hong Kong. ZONE specializes in VOIP/SIP/Asterisk PBX/Call Center/IVR and have a number of successful implementations in Asian regions. ZONE endeavours to provide customers with best products and professional services.

ZONE is the distributor of Elastix in Asia and also an approved Avaya Partner.


NewRock OM20/50 IP PBXs

  • All-in-one IP PBX with built-in FXO + FXS + SIP support
  • 16G builit-in storage
  • Assistant tool in PC for quick setup of contact center
  • Self developed WeWei Apps to maximize productivity on mobile
  • User-friendly Web GUI
  • Flexible and easy for branch expansion
  • Remote accessibility via the NewRock Cloud

For further details, please visit here


DID numbers/Hong Kong Virtual Phone Number/Shanghai DID/Singapore DID

ZONE is a licensed telecom operator providing Hong Kong/HK DID numbers (HK virtual phone numbers) for numerous SIP platforms like Asterisk, Elastix, FreePBX, Microsoft Lync and even SIP-compliant apps on Android or iPhone. You can get HK presence without all the expensive overhead. The DID comes with optional outbound dialing, voice recording, voice mail, call forward and concurrent call support.

Many call centers and virtual offices are using our HK DID services.

In addition to HK DID, we provide Singapore and China DID for you to develop the Asia markets.


We carry IP-PBX products from selected brands which we believe to represent the best mix to serve SME/SOHO segments. We provide on-site installation, integration, customization and training so that customers can make full use of the IP technology.

We recommend the Elastix miniUCS for SME :

  • SIP/T1/E1/FXO/GSM connectivity
  • Small size
  • Low power consumption
  • Complete PBX functions : Auto-attendants, Voicemail, Ring Groups, Queue, Conference, Fax Detection, Remote Management
  • Office extensions on Android/iPhone and remote offices
  • Conversation recordings and many more..

For further details, please visit here


Our IP-PBX can work with SIP-based IP phones from leading brands such as Alcatel, Digium, Elastix, Grandstream, Polycom, Snom, Xorcom, Yealink and many more,

Asterisk consultation and turnkey solutions

Asterisk is known to be the leading open-source PBX attributed to its powerful features and deployment flexibility. We have intensive exposure to Asterisk and could help you to implement various business applications such as calling card, IVR, voice recording, fax2email, auto-attendant, dialers, etc.

Add voice recording and IVR to your existing PBX

Want to impress your callers with a professional IVR ? Or think of keeping audio files for conversation between your agent and customer ? We could enhance your PBX with these features by VoIP technology. Please contact us for quote.

Cloud/Hosted PBX and IVR service

Looking for a hosted PBX service? We provide elastix/asterisk PBX hosting environment with DID SIP trunks and support of remote extensions. Pay-as-go-you.
Or need a hosted IVR service to integrate with your business applications ? We are able to deliver advanced features like call queues with customizable greetings, operator-assisted key, fax-on-demand, time-dependent IVR options, database integration and many.

Please visit Cloud Plans for price quotes.

SMS service with international coverage

It is convenient to broadcast and schedule SMS on our web site. In addition, we act as a programmable SMS gateway supporting the standard smpp and http interface.

A-Z SIP termination

ZONE has been operating IDD business in HK for more than 10 years. We partner with many international carriers to provide a reliable and quality voice service. We have also extended the IDD service via VOIP/SIP so that you could enjoy our attractive A-Z rates from anywhere in the globe.

Web callback

Launching toll-free access to your customer service center becomes easy and cost-effective with our web callback. It just involves a few lines of codes in your web server to enable the toll-free channel with every usage statistics.



ZONECRM is the software-as-a-service version of our call center package, featuring ACD agent queues, customer popup, DID trunking, voice recording, agent monitoring and comprehensive management reports.

ZONE Fax Broadcast

ZONEFAX is a self-service portal where customers can manage fax jobs conveniently. Through the real time control panel, customers can monitor fax progress and schedule jobs in advance.

We also provide t38 gateway such that customers can send t38 faxes over the internet and still achieve comparable successful rates to TDM faxing.


SIP Door Phone

The SIP Door Phone is a a good companion to your IP PBX. You can unlock main door from your desk phone conveniently. It is best working together with a IP-based CCTV camera and an IP phone with LCD screen..

Cost-effective HD Video Conference Solution

The VX2000 is a cost-effective high definition (HD) voice and video conferencing solution for enterprise and SMB.

ZONE Network Fax Server at US$390

We now offer a compact network fax server for SMB/SME such that everyone in the office can send/receive fax on computers. It is a convenient and environmental friendly fax solution. The server is a small plug-n-fax box that enables sharing of up to 4 fax machines. It features v.34 superG3, JBIG compression, T.38 FOIP, incoming fax-to-email, CSID fax distribution and desktop faxing. It works with analog fax lines and SIP trunks.
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Please contact our sales hotline for more details.

Our Partners

Please send us your inquiry on Aastra, Acronis, Digium, Grandstream, Juniper, Lenovo, New Rock, Sangfor, Sangoma, Snom and Yealink. We also provide local post-sales support and installation assistance.

Our Clients and Visitors

Please checkout Discussion Forum where they exchange ideas and seek information on various VOIP topics and our services.


Web :
Address : Unit C, 8/F, Capella HTR, 47 Hung To Road, Kwun Tong, Hong Kong.
Email :
Phone : 852-82021511
Created by: dereklam, Last modification: Tue 07 of Jun, 2016 (09:02 UTC)
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