Call Screening

mrh

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Oct 25, 2008
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Hi,

A new product has been launched in the uk:-

http://www.truecall.co.uk/acatalog/Advanced_ICM_Recorded.html


Some of this functionality can be replicated using the privacy manager and the call screening.

Privacy manager asks the caller for their ID - if it isn't presented by default.

Call screening asks the caller their name.

I can't see how these calls can then be blacklisted?

I'd like to be able to ask the caller their name, then play it back to the user with the option to accept and reject etc.

If it's rejected I'd like to blacklist.

If any number is called from the asterisk box then that number should be whitelisted - i.e. if I call my elderly grandparents, then they should be able to call me directly.

Has anyone seen a module / add-on that would do this?

Many thanks


Matthew
 
You could modify the call screening plan in extensions.conf below to autodial the blacklist last number feature code.

; For call screening
exten=>NOANSWER,1,Macro(vm,${SCREEN_EXTEN},BUSY,${ IVR_RETVM})
exten => NOANSWER,n,GotoIf($["${IVR_RETVM}" != "RETURN" | "${IVR_CONTEXT}" = ""$
exten => NOANSWER,n,Return
exten => NOANSWER,n(bye),Macro(hangupcall)
exten => TORTURE,1,Playback(telehold)
;exten => TORTURE,1,Goto(app-blackhole,musiconhold,1)
exten => TORTURE,n,Macro(hangupcall)
exten => DONTCALL,1,Answer
exten => DONTCALL,n,Wait(1)
exten => DONTCALL,n,Zapateller()
exten =>DONTCALL,n,Playback(privacy-if-sales-call-contact-in-writing)
exten => DONTCALL,n,Macro(hangupcall)


Hi,

A new product has been launched in the uk:-

http://www.truecall.co.uk/acatalog/Advanced_ICM_Recorded.html


Some of this functionality can be replicated using the privacy manager and the call screening.

Privacy manager asks the caller for their ID - if it isn't presented by default.

Call screening asks the caller their name.

I can't see how these calls can then be blacklisted?

I'd like to be able to ask the caller their name, then play it back to the user with the option to accept and reject etc.

If it's rejected I'd like to blacklist.

If any number is called from the asterisk box then that number should be whitelisted - i.e. if I call my elderly grandparents, then they should be able to call me directly.

Has anyone seen a module / add-on that would do this?

Many thanks


Matthew
 

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