PIONEERS AI Voice Agent w/ Leilani

[wardmundy]

Stumbled upon this Reddit thread that may be of interest. Cost is a penny a minute plus 1/2 cent call setup fee.

https://www.reddit.com/r/freepbx/comments/1owlw75/build_an_ai_voice_agent_with_freepbxasterisk

Leilani is a platform for building voice agents using the OpenAI realtime API. Leilani connects to your PBX as an extension, so very little configuration is required on the PBX side of things. With Leilani you can do things like create service tickets, schedule meetings, and lookup data using the Knowledge Base. Custom function calling is supported which creates endless possibilities for what you can build. Since it's just another extension, you get to keep all the features Asterisk has to offer. Blind transfers via SIP REFER with extension mapping to ensure callers don't get stuck in a loop if the AI can't resolve their problem. Free beta and looking for feedback. Give it a shot and let me know what you think

Leilani home page: https://leilani.dev/

 

[MGD4me]

Now, we're talkin' !

As much as I hate dialoging with robots, this has potential for my IVR, I think. Gotta check it out...

 

[kfeen]

Hey! I’m the creator of Leilani and would be happy to answer any questions! We’re rapidly adding new features and would love to hear any feedback or ideas. Happy to be apart of the community!

 

[ostridge]

Hey! I’m the creator of Leilani and would be happy to answer any questions! We’re rapidly adding new features and would love to hear any feedback or ideas. Happy to be apart of the community!

Welcome and looking forward to playing with this when I have the time.

 

[kfeen]

Some new features shipped recently!

Warm transfers are the highlight (INVITE + blind REFER). You can configure a directory destination so the agent calls the destination, speaks with them first, and then either transfers the caller or takes a message delivered by email or SMS.

Custom tools have also been revamped with a cleaner UI and a simpler mental model.

Upcoming features include:

1. Custom code tools, including TypeScript support
2. Auto-translate pipelines
3. Agent callbacks
4. Enhanced agent memory

Reach out with any feature requests or custom integration needs!