TIPS BulkVS Connectivity Issues

[phinphan]

TLDR - How to debug incrediblepbx2021.01-PUB on Debian connectivitiy issues. AI tells me to adjust logging then review the logs but there are so many log*.conf files I dont know which one to adjust.

I am mostly retired but my former partner is still using our old pbx system. IncrediblePBX 2021.01-PUB for Debian 10.7 Buster.

It has been working beautifully for the last 5 years or so but in the last week, he keeps getting random drops of calls and immediate busy signals. Some voicemail screwups as well.

its working now after a system reboot. That usually cures the problems but I want to see if I can debug/figure out what is happening. My old vps at crowncloud only has 1gb memory so I can't update to newer systems just yet. Hopefully I can get a black Friday deal as good as this one was ($24 per year) with 2gb RAM and I will install the latest incredible pbx.

Where do I adjust logging levels for PJSIP?

 

[Halea]

Assuming that you're using the registration mode to connect to Bulkvs, make sure that you refresh your registration every 25 seconds as they require. You have more details about it on their portal under Interconnection>Instructions>Registration.

 

[phinphan]

Assuming that you're using the registration mode to connect to Bulkvs, make sure that you refresh your registration every 25 seconds as they require. You have more details about it on their portal under Interconnection>Instructions>Registration.

Thanks. I made that change pursuant to what Gemini told me. I will double check their instructions.

 

[kenn10]

You can also run sngrep to see if there are any spurious SIP messages that might give you some insight. Sadly, that is more of an instantaneous method that lets you monitor but might not work well for long-term monitoring.

 

[phinphan]

I got crowncloud to give me more RAM so I am going to upgrade to the latest incrediblepbx that should take my former partner through until he retires in 3 years. Thanks for the tips.

 

[kenn10]

Remember that IncrediblePBX-2021-PUB is no longer supported. If you system has roaming smartphone users with a SIP app on the phone, you'll need to add OpenVPN and put the client on the smartphones.

 

[chris_c_]

@phinphan yr./

My old vps at crowncloud only has 1gb memory so I can't update to newer systems just yet. Hopefully I can get a black Friday deal as good as this one was ($24 per year) with 2gb RAM and I will install the latest incredible pbx.

FYI in case you need to upgrade to a better VPS now, at under $24/year, a VPS with 2 CPU, 2.5GB RAM, 40 GB SSD is $18.93/yr at https://www.racknerd.com/BlackFriday/ and maybe other hosts also.

 

[kenn10]

I mainly grab 4GB RAM and minimum 3 CPUs nowadays. $60/year at Rack Nerd isn't bad either. That's what Vultr used to cost.

 

[wardmundy]

I mainly grab 4GB RAM and minimum 3 CPUs nowadays. $60/year at Rack Nerd isn't bad either. That's what Vultr used to cost.

Got a chuckle out of that. We still run our home system on a $2.50/mo. instance at Vultr with an additional 50 cents for automatic monthly backups. It's no longer a Vultr option in case you're wondering.

 

[kenn10]

Got a chuckle out of that. We still run our home system on a $2.50/mo. instance at Vultr with an additional 50 cents for automatic monthly backups. It's no longer a Vultr option in case you're wondering.

Vultr is no longer an option for me anyway after they trashed my instances while upgrading their server cluster, the backup I'd been paying extra for would not reload, and they denied any involvement. I'm very happy with Rack Nerds and I suspect they'll have some even better Black Friday deals closer to the day.

As to backups I just use WinSCP and download backups to another server on a regular basis.