Conference Calls

ADCliff

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I've set up a conference call number on '6091' with the same PIN. I can dial in but when I enter the PIN I get the message 'That is not a valid conference number, please try again'. I have leader wait set to Yes. I'm assuming that to enter the PIN it's the number followed by hash.
 
Is there any hardware cards in the system.

if you do zap show channels - do you get a channel called pseudo.

Conferences need a timing source, either hardware or ztdummy.

Joe
 
No hardware cards installed. We had PIAF running in VMWare and conferencing worked. I set it up ona dedicated box and now it doesn't.
Cheers.
 
run genzaptelconf -sdv to see if you can zaptel running properly.

Joe
 
I've set up a conference call number on '6091' with the same PIN. I can dial in but when I enter the PIN I get the message 'That is not a valid conference number, please try again'. I have leader wait set to Yes. I'm assuming that to enter the PIN it's the number followed by hash.

Like Joe says, zaptel must be running, even if its just ztdummy, or the required timing source wont be there.

Also - since its a new install, you might see if your having a problem with DTMF bounce. A bug present in recent asterisk versions can create unreliable dtmf - although I have never heard of it effecting its own ability to process dtmf. Its possible that one of your providers has a dtmf test destination that might expose such a problem.
 
Here's a rough and ready DTMF tester: -

Code:
[custom-dtmftest]
exten => s,1,Answer()
exten => s,n,Wait(1)
exten => s,n,Playback(beep)
exten => s,n,Read(mydtmf||||10) 
exten => s,n,SayDigits(${mydtmf})
exten => s,n,Wait(1) 
exten => s,n,Hangup()

Then set a custom destination for this:-

Code:
custom-dtmftest,s,1

The assign and extension number to it, or set it as a destination for an inbound route.

Joe
 
The below command installs a dummy that solved the problem for me.

root@pbx:~ $ genzaptelconf -v
 
Cheers for all the input. How can I run ztdummy?
I tried the genzaptelconf -v command and received the following:
"Notice: Configuration file is /etc/zaptel.conf
line0: Unable to open master device '/dev/zap/ctl'
 
Cliff, I tried that command but received an error:
"Generating '/etc/zaptel.conf and /etc/asterisk/zapata-channels.conf'
Reconfiguring identified channels
Notice: Configuration file is /etc/zaptel.conf
line 0: Unable to open master device '/dev/zap/ctl'

1 error(s) detected"
 
I ran genzaptelconf when I first setup PIAF. It just sets up the config files. If you don't have a card it sets up ztdummy. Everything worked until I setup a conference. I had the same problem you described, ran it again after establishing the conference in FreePBX and it worked. I've done conferences for 2 months now. Works great. Below is what I get-
root@pbx:~ $ genzaptelconf -v

STOPPING ASTERISK

Disconnected from Asterisk server
Asterisk Stopped

STOPPING FOP SERVER
FOP Server Stopped
Generating '/etc/zaptel.conf'
DEBUG: resetting channels lists
Generating '/etc/asterisk/zapata-auto.conf'
DEBUG: resetting channels lists
Reconfiguring identified channels

Zaptel Version: 1.4.9.2
Echo Canceller: MG2
Configuration
======================

Channel map:

0 channels to configure.

Unloading zaptel hardware drivers:.
Loading zaptel framework: [ OK ]
Waiting for zap to come online...OK
Loading zaptel hardware modules: tor2.
wct4xxp.
wcte12xp.
wct1xxp.
wcte11xp.
wctdm24xxp.
wcfxo.
wctdm.
wcusb.
xpp_usb.
No functioning zap hardware found in /proc/zaptel, loading ztdummy
Running ztcfg: [ OK ]

SETTING FILE PERMISSIONS
Permissions OK

STARTING ASTERISK
Asterisk Started

STARTING FOP SERVER
FOP Server Started
Checking channels configured in Asterisk:
Chan Extension Context Language MOH Interpret
pseudo from-zaptel en default

-----and help-----
root@pbx:~ $ genzaptelconf -h
unknown parameter -h, Aborting
genzaptelconf: generate zaptel.conf
usage:
genzaptelconf [-v] [-m k|l|g] [-c <country_code>] [-r |-e <base_exten>]
genzaptelconf [-v] -l
genzaptelconf -u
genzaptelconf -h (this screen)

Options:
-c CODE: set the country code (default: us)
-e NUM: set the base extension number (default: 6000)
-m: set signalling method (gs/ks/ls, default: )
-l: output a list of detected channels instead of zaptel.conf
-u: Unload zaptel modules
-v: verbose
-r: rapid configuration mode: configure Zaptel FXS channels from
existing Rapid extension files. FXOs will all be TRUNK
 

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