TIPS Flowroute 911 surcharge $1.50 per DID 2/1/2022

[JFrost]

Funny how when a large portion of your customer base flees from your company, you change your policy. Hopefully, it is too late and people will stay away. This was a shameless money-grab and they deserve to suffer the consequences.

My "email" was reply to my port out ticket but "money grab" is exactly what I told them and I specifically said to share it with management.

Clients are not lemons for you to "squeeze" whenever you want.

I'm sure those who've made arrangements to head for the door aren't going to turn around just to keep status quo.

And I do hope that those who were spooked but may stay because moving so fast was a burden will STILL make the move on their own more reasonable schedule.

As I said before, management should not have to be hit in the head with a hammer just to think straight.
And once they start having bone-headed ideas they'll come up with others.
They've seen they can't just dump clients into a pot of hot water.
Don't think some MBA won't figure out tho that you can turn up the heat slower and still succeed.
That's how frogs get cooked.

Don't be a frog.

 

[hawk#1]

Well stated @kenn10. I agree and hope a lot of customers realized it and changed to a better provider

 

[ostridge]

hope a lot of customers realized it and changed to a better provider

Its what we all have feet for.

 

[RF Guy]

Looks like Intrado has disinvested themselves of Flowroute. See below as of 15 minutes ago.

BCM One Acquires Flowroute from Intrado Corporation - BCM One

Press Releases - NEW YORK, NY, MARCH 9, 2022 – BCM One, a leading provider of NextGen Communications and Managed Services for IT leaders and resellers,

www.bcmone.com

 

[kenn10]

That explains the 911 money grab. Try to up your incoming revenue to bolster the sales price. I guess that didn't work out so well.

 

[Samot]

That explains the 911 money grab. Try to up your incoming revenue to bolster the sales price. I guess that didn't work out so well.

If the announcement just happened today, the sale was most likely finalized in the last 90 days. That would mean when BCM One made the offer, the 911 increases wouldn't have been on the table as the acquisition process would have started months ago. In sales like this, BCM One would have been calling the shots weeks before the announcement was made. It is even very possible BCM One has been calling the shots since the start of the year.

FYI: BCM One is the parent of SIP.us

 

[hawk#1]

Either way, maybe BCM One is going to pick flowroute apart and throw out the garbage.