Hi all.
I've just configured a brand new incredilbepbx VM, and am having a weird issue. Essentially, no ring groups are ringing any extensions that I've added to the list, and are going straight to voice mail where they are configured to go if noone picks up. However, if instead of routing calls to a ring group and select the incoming calls to go straight to an extension, that works. Confirmed that DND, etc. is not enabled on any extensions, etc. Ext 20 is off an Obi100. It's otherwise working for dialing in and out, again just seems to be ring group.
Here are my setup details:
OS: Centos 7.2.1511
Incredible version: 11.17.1
Asterisk: 11.22.0
Incredible gui: 2.11.0.34
Link to log file I captured is available here: https://www.dropbox.com/s/qokjj07cvovta6b/failing_ring_groups.txt?dl=0
Any idea what is happening here? I can't seem to get the ring groups working
I've just configured a brand new incredilbepbx VM, and am having a weird issue. Essentially, no ring groups are ringing any extensions that I've added to the list, and are going straight to voice mail where they are configured to go if noone picks up. However, if instead of routing calls to a ring group and select the incoming calls to go straight to an extension, that works. Confirmed that DND, etc. is not enabled on any extensions, etc. Ext 20 is off an Obi100. It's otherwise working for dialing in and out, again just seems to be ring group.
Here are my setup details:
OS: Centos 7.2.1511
Incredible version: 11.17.1
Asterisk: 11.22.0
Incredible gui: 2.11.0.34
Link to log file I captured is available here: https://www.dropbox.com/s/qokjj07cvovta6b/failing_ring_groups.txt?dl=0
Any idea what is happening here? I can't seem to get the ring groups working