NEWS FLASH New Rack Nerd Deals on KVM VPS

Has anyone ever used this business model of services in production or even a backup PBX successfully? I've been burned in the past, and kind of err on the side of if its too good to be true, then it is. If I can't see how the business model actually turns a profit, then I think its best to be warry.
 
I use the Ashburn servers with no issue. They have been upgrading their servers pretty regularly as well. I have FusionPBX running on a 2 GB server and have had no issues. I did get a 4 GB server at Colo Crossing but it has been crap, even after they moved me to a different node. The computer part was OK but the actual internet connection to it is terrible with dropped packets and jitter.

In the early days of Rack Nerds, I had a server crash completely and had to rebuild but I have had no trouble with them in the past 18 months. Things seem to be well managed now.
 
I've had much the same experience as @kenn10 with both RackNerd and ColoCrossing. We have five running at RackNerd and have never had a problem.
 
I currently have 8 RackNerd vms across the US. Zero issues with any of them, or at least no issues that would be RN caused, I have caused many issues lol
 
I snagged a 3-cpu, 3-1/2 Gb VM out of Ashland (in VA outside DC) and took the memory up to 5 GB. Performance is impressive. I'll be building a multi-domain FusionPBX on this system.
 
I have a simple cheap less than $10/year server with dedirock. I use it for pangolin reverse proxy. I am very happy with it.
 
Has anyone ever used this business model of services in production or even a backup PBX successfully? I've been burned in the past, and kind of err on the side of if its too good to be true, then it is. If I can't see how the business model actually turns a profit, then I think its best to be warry.
Yeah, I’ve run into the same thing before and learned the hard way as well.

If a PBX or “managed services” model looks too cheap or too all-in-one, there’s usually a reason for it. Either they’re heavily subsidising acquisition costs, cutting corners on support, or banking on churn not catching up with them too fast.

What I tend to look for now is how they handle scale and failure points. Like, what happens when something breaks at 2am, or when you need to port numbers out, or when they suddenly change pricing. That’s usually where the real business model shows itself.

Also agree with you on transparency—if I can’t roughly map out how they’re making money per customer, I get cautious pretty quickly. Doesn’t mean it’s always bad, but it definitely needs extra scrutiny before trusting anything production-critical to it.
 
I suspect a lot of these VM providers are using old equipment racked at the data center. As newer stuff debuts, it is priced for higher cost services.

I've had excellent luck with Rack Nerd and use them for both production and backup production servers. I'll admit there was a system failure a few years ago but they moved me to another location in the same data center and I was back up pretty quickly. They don't offer backups or snapshots so you need to have good backup files kept locally.
 
I've had a very modest RackNerd server since I read about it in this forum in November '21. I've updated it periodically, moving it to newer IPBX iterations over time, but it has -- for me -- been rock solid 24 x 7. It's production, but not mission critical, with a co-server elsewhere as backup. I have zero complaints. Most recently installed Tailscale on it.
 

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