TIPS Phone do not register

[Irnadd]

Hi, I have a hosted PBX and i have several remote phones all over the country and different office. At one of the office as soon as the internet goes out the phones drop also but then when the internet comes back on the phones do not re-register online until they are restarted. Or some are able to make outbound calls but not receive calls i guess semi registered on the system. Is there any change i can make to increase the time they register or to resolve this issue.

I also use Flash operator panel 2 and when this happens i can see the extensions get grayed out and some show that they can dial out but none ring on inbound calls.

I appreciate your help.

 

[kenn10]

On the extension setting in PIAF, set the qualifyfreq to a shorter duration. You don't mention what phones you are using but they can also be set to a shorter interval to qualify and reregister.

 

[Irnadd]

I am using the yealink phones. Is there a general setting to set all extensions to a sorter qualify frequency or i have to do each extension individually.