SOLVED PIAF5 Install Errors at Vultr

[sirdotcom]

After trying both the command line and web install choices, after pressing "Finish" I get this page of database errors:

System.Exception: Error in CreatingCloudServerManagementDatabase.sql: 22023: new encoding (UTF8) is incompatible with the encoding of the template database (SQL_ASCII) ---> Npgsql.PostgresException: 22023: new encoding (UTF8) is incompatible with the encoding of the template database (SQL_ASCII) at Npgsql.NpgsqlConnector.DoReadMessage(DataRowLoadingMode dataRowLoadingMode, Boolean isPrependedMessage) at Npgsql.NpgsqlConnector.ReadMessageWithPrepended(DataRowLoadingMode dataRowLoadingMode) at Npgsql.NpgsqlDataReader.NextResultInternal() at Npgsql.NpgsqlDataReader.NextResult() at Npgsql.NpgsqlCommand.Execute(CommandBehavior behavior) at Npgsql.NpgsqlCommand.ExecuteScalarInternal() at PostInstall.DBConnection.ExecuteScriptInternal(NpgsqlConnection connection, String sqlQuery, IDictionary`2 parameters) at PostInstall.DBConnection.ExecuteScript(String sqlQuery, IDictionary`2 parameters) at _3CXCloudDBManager.DbConnectionExtensions.ExecuteScript(IDBConnection connection, Object configurationStructure, String scriptText, Boolean asResourceName) --- End of inner exception stack trace --- at _3CXCloudDBManager.DbConnectionExtensions.ExecuteScript(IDBConnection connection, Object configurationStructure, String scriptText, Boolean asResourceName) at _3CXCloudDBManager.CloudDBManager.CreateCloudServerManagementDatabase(IDBConnection superuser, CloudServerManagementDatabaseConfiguration configuration) at PostInstall.SetupExecutor.CreateDatabase(Action`1 stateChanged) at PostInstall.SetupExecutor.ExecuteSetup(SetupSettings setupSettings, Action`1 stateChanged, Action`1 errorNotifier) at PbxWebConfigTool.PbxSetupService.CreatePbxInternal(SetupSettings settings)

I have no idea what that means or why it's doing it I even tried re-installing the server, creating the swapfile, doing the routine updates and then rebooting before install. But still I get these errors.

Thanks,
Steve

 

[wardmundy]

Try this:

apt-get update
apt-get -y install cloud-init

If that doesn't fix it, we'll have to get one of the 3CX gurus to take a look.

 

[sirdotcom]

Well, what do you know that did it! After a fresh install and using that command everything installed correctly. Thanks for your kind help Uncle Ward!

 

[wardmundy]

Chalk it up to a Vultr quirk. Stupid idea on their part not to create a Debian 8 standard install.

 

[dicko]

but you can upload one of

https://cdimage.debian.org/cdimage/archive/8.9.0/amd64/iso-cd/*.iso
( I use debian-8.9.0-amd64-CD-1.iso) to one of your iso slotys if you build a lot