bbqsauce86
New Member
- Joined
- Feb 22, 2009
- Messages
- 21
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Hello all!
Maybe I'm blind and I'm missing something obvious, but I want to do something silly and stupid with my IVR, and let's see if anyone has run into it in the past.
Both a customer of mine and I want to see this happen with our IVRs. Caller rings an inbound route, IVR picks up, caller enters extension number, IVR says "please hold a moment" or the like, then begins the transfer.
The key thing missing is the prompt to "please hold a moment." It may seem like a silly waste of time, but they want to be friendly to the caller.
I can't find anywhere apparent in FreePBX or on the forum to address this. Anyone have an idea?
Maybe I'm blind and I'm missing something obvious, but I want to do something silly and stupid with my IVR, and let's see if anyone has run into it in the past.
Both a customer of mine and I want to see this happen with our IVRs. Caller rings an inbound route, IVR picks up, caller enters extension number, IVR says "please hold a moment" or the like, then begins the transfer.
The key thing missing is the prompt to "please hold a moment." It may seem like a silly waste of time, but they want to be friendly to the caller.
I can't find anywhere apparent in FreePBX or on the forum to address this. Anyone have an idea?
Phone System 