Simple Hotel Style Wake-Up Calls – THE MODULE

[rossiv]

I have everything working except the operator mode. I have not changed the DB password or anything. I have the extensions typed in and have op mode enabled. What else do I need to do?

Asterisk 1.4.21.2
PIAF 1.3
FPBX 2.5.1.1
Newest version of module

 

[tshif]

Wake Up Calls works by detecting the Caller ID. If the caller ID is one of the operator extensions, that caller is recognized as an operator.

If you are attempting to use it with outside phone numbers, the outside device must provide a proper caller ID.

Thats all I can think of at the moment - are you calling with inside extensions set up as operator or outside phones?

 

[RizSher]

The field for operator extensions has been defined as "varchar(30)", which doesnt leave a lot of space for outside numbers - I used phpMyAdmin to change that to 350.

If there are a few numbers, would that effect anything?.

 

[tshif]

Nope - that should be fine as long as you maintain the comma separators.

Let me hear some feedback - is this something I should change to a larger value in future updates?

 

[RizSher]

30 maybe a bit too restrictive... thats like 2 external numbers + a couple of extensions...unless there is a performance issue, why not leave this quite large?.

Also, currently, the form lets you enter more than 30 characters, but on submit, only 30 show-up, the rest gets truncated w/o warning.

 

[tshif]

Riz;
Ok - there should be zero performance hit for this change, and it seems to make sense.

THANKS for pointing out the truncation. Ill fix that too.

-tshif

 

[rossiv]

The caller ID number is set to 2000, the extension number. The CID name is Operator. Do I need to remove the name?

Ross

 

[RizSher]

You only need to enter the numbers, this is my list:

500, 501,502, 02071234567

 

[rossiv]

Here is my list:
2000, 2001

It does not work.
Is there anything special in extension config I have to do ??

 

[RizSher]

If you call b/w extensions, does the phone display show the number of the calling extension?..

 

[tshif]

rossiv -
Did you resolve this?

 

[rossiv]

No, I did not get it resolved. Yes, it shows the calling extensions number when I call another extension.

 

[tshif]

Manual uninstall - then reinstall module

No, I did not get it resolved. Yes, it shows the calling extensions number when I call another extension.

Ok - soundslike you may not be using all the correct source files. Try this:

First, use FreePBX Module Manager to UNINSTALL the wakeup module.

Second, manually remove the following files:
/var/lib/asterisk/agi-bin/wake.inc
/var/lib/asterisk/agi-bin/wakeconfirm.php
/var/lib/asterisk/agi-bin/wakeupphp

and the entire folder and all its contents at:

/var/www/html/admin/modules/hotelwakeup

Third, using FreePBX Module Manager, reinstall the module. Reestablish your custom settings in the Wake Up Calls user interface.

Test it, and let us know your results.

-tshif

 

[rossiv]

No luck! Did exactly as you stated, but no luck.

 

[tshif]

Using phpAMyAdmin, examine the contents of the fields of the asterisk database, hotelwakeup table.

Do these values appear to be what you are saving from the Hotel Wake Up interface? Or do you see the default values? Do you see any values?

 

[rossiv]

There is no hotelwakeup table. It is probably because I changed my database passwords. Where do I change those in the configs for wakeup?

EDIT:
I clicked on Asteridex instead of asterisk. The table is there, and my config is correct. Extensions 2000, 2001, 2003

 

[vcallaway]

Sorry to take so long to respond.

I changed the the wake.inc in both places.

I have another question. How can I set the outbound callerid? I have setup a DID for my drivers to use for a wakup call. I would like to set the outbound callerid to that number but can't figure out where that is done.

 

[tshif]

The outbound caller ID is set from the Module user interface. You can set both the number, and textual part of the caller ID.

 

[vcallaway]

Ok, now I feed dumb.

Time to go make coffee. Thanks!

 

[Lost Trunk]

Caller ID isn't working

Wake up calls are being sent with no CallerID despite the information being filled in on the page. If I go in phpMyAdmin and remove the quotation mark characters around the name Wake Up Calls then it works, but then if I change anything on the page and save it stops working until I go back into phpMyAdmin and remove the quotation marks again.