TIPS Sipnetic app in Incredible PBX

[Joe Diamond CPA]

Hi everyone, have been using incredible pbx fopr years no issues, BUT, installed the Sipnetic app and it works fine EXCEPT no audio on outbound calls? I can hea OK but no one can hear me. This issue does not happen using Sipnetic app on vital pbx, thank you.

 

[KNERD]

One way audio usually means a NAT issue on your LAN.

sngrep can tell you were the packets are going to.

 

[Joe Diamond CPA]

I agree, but I did not think a NAT issue since I am running Incredible PBX over at crown cloud, AND, this issue only happens when using incredible pbx, not vital pbx???

 

[KNERD]

I agree, but I did not think a NAT issue since I am running Incredible PBX over at crown cloud, AND, this issue only happens when using incredible pbx, not vital pbx???

That's why you use sngrep to verify.