XIVO - IncrediblePBX - ERROR

[Eric Andersen]

Hello...

Not sure what changed...

However, when I go to add another user (Services -> IPBX -> IPBX settings -> Users -> +)

• I get a message: "Create a context"

Also - when I go to any existing user and attempt to update anything (or, just hit "save" right away)

• I get an error: "Number outside of context's interval"

Running XIVO 2017.11.12

Any help would be greatly appreciated...

 

[Eric Andersen]

Screenshot of "Add a User" page...

 

[Eric Andersen]

Screenshot of Users -> Edit -> Voicemail...

("Create a context") below the "E-mail" field... Unknown what this is for...

 

[Eric Andersen]

Screenshot of Users -> Edit - Save (with no changes to user)...

 

[Eric Andersen]

The phone system is working without issues... Inbound, Outbound, Internal Extensions...

I just can't add a user or a voicemail...

 

[kenn10]

I don't think anyone here uses Xivo anymore. There was something of a parting of the ways after they were bought. You'd be better off posting on the Xivo forums for help.

 

[Eric Andersen]

Thanks Kenn...

 

[Eric Andersen]

SOLUTION:

If anyone else runs across this issue...

The problem for me was one of simple human error...

Services -> IPBX -> IPBX configuration -> Contexts -> default

Set "Context type = Internal"

Hope this helps someone...