I HAVE A DREAM Integration api for Dentrix and Avimark software for Dentist offices and Veterinarians. Incoming calls pulls

[Sippy]

Looking for someone or company that can provide solution for popup from caller ID to Avimark and Dentrix software. Both of those have on premise servers that have an EXE to run the program on a PC. Windows based.

 

[Sippy]

Is this too hard or am I missing a built in feature?

 

[krzykat]

I think it depends if anyone here has used Avimark and Dentrix software. I have not - therefore, can't give any assistance.

 

[ostridge]

Avimark and Dentrix software

This seems to be a bit off topic around here. Is there a forum for those anywhere. Its surely up to developers of those to make it play nice with different sorts of pbx sip or otherwise,

 

[Halea]

Is this too hard or am I missing a built in feature?

The most basic phone to app integration method consists of dropping the incoming call's CID as well as the destination extension number in a drop-box and have the specialty application continually monitor that drop-box for new tokens.
When a token is found the app pops up the record corresponding to the caller id on the terminal/computer associated with the phone extension.
It's always quite easy and straightforward in theory and on the paper, but the devil is always in the details.

 

[krzykat]

The other thing to look into hooks is something like AstTapi.