AudioCodes MP-118 Login Issue

[kmorgan26]

I have a couple of AudioCodes MP-118s and MP-124s. Here is my issue:

I can connect to the web interface on the network that hosts these devices. I see the login page but when I enter my credentials, I am served up the login page again, with no error. Basically, it clears out the username and password.

When I first saw this behavior, I rebooted the devices, and then I could no longer get to the web interface and the phones no longer worked. I had to do a factory reset on them, login with the default network config and username/password, reload the config files, and I was back to the original behavior: I could not log in. I can get to the login page.

There are a total of 5 AudioCodes on our network, and I can successfully log into 2 of them. I use the same username/password for all of them, and I'm sure that it isn't the issue. I can enter an incorrect password and then I get an error showing that I have the wrong password, but when I enter the proper credentials, I just get served the original login page with no indication of trouble.

I think if we lost power, I'd be back to square one, and I'd have to reflash. Has anyone seen this issue before?

 

[tbrummell]

Have you tried an older version browser?

 

[kmorgan26]

Have you tried an older version browser?

I actually have tried another browser. But 2 of the 5 work fine, but it was worth a shot.

 

[Halea]

If you have some sort of ad blocker or javascript blocker extension on your current browser, turn it off for your AundioCodes device(s).
The symptoms that you've described make me think that the javascript calls are not being made.

 

[kmorgan26]

If you have some sort of ad blocker or javascript blocker extension on your current browser, turn it off for your AundioCodes device(s).
The symptoms that you've described make me think that the javascript calls are not being made.

That makes a lot of sense, but I can log into the other 2 fine, and they are on the same network. Same browser(s) result in the same issue with the 3 that don't work.

I'm on the site now and trying to see if I can come up with something. Appreciate the response!

 

[kmorgan26]

Update: I can log in with Edge. Who would ever think Edge would save the day?

 

[tbrummell]

The latest Edge is based on Chrome, so everyone that uses Chrome. LoL