You're not really clear there: uplink bandwidth to the Net?
Are these calls all coming in via VoN? Yeah; that's gonna be an issue, the side issue that lots of people forget is that VoIP, whether internal or over the Internet, is prone to lots of teeny packets, and there's lots of equipment that can handle the bandwidth, but craps out on the packet per second count.
Voice Over Net -- that is, calls moving over the public Internet, as opposed to *merely* over IP transport.
It makes a pretty big difference in how hard you can push things.
So, let's go back to the beginning, where you say 10-20 calls, but you don't say which of those calls are from a local LAN, which are from a VPN'd remote LAN, perhaps, and which are from the Internet.
To determine whether your uplink bandwidth will be an issue, we'll need to know that.
As a snapshot judgement, though, yeah, if you're trying to fit even 10 calls up that much uplink, much less 20, you might have trouble from that.
Fixing that problem will entail either buying a bigger pipe or hosting your instance in a datacenter with bigger hoses. I assume you're running on DSL...
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