A Complete Nube. Where did the hand holding go?

[seb414]

Dear Anyone who would be kind enough to help without commenting on my complete lack of knowledge when it comes to CentOs.

I have followed the installation guides and all went well. That is until I came across the instructions to "Getting Rid of One-Way Audio"
Could anyone point me in the right direction?

I have infront of me root@pbx:~$ a fixed IP address and no idea.

Many thanks....

 

[merlyn]

Dear Anyone who would be kind enough to help without commenting on my complete lack of knowledge when it comes to CentOs.

I have followed the installation guides and all went well. That is until I came across the instructions to "Getting Rid of One-Way Audio"
Could anyone point me in the right direction?

I have infront of me root@pbx:~$ a fixed IP address and no idea.

Many thanks....

The post about one way audio is only IF you are having one way audio problems normally you would not.

did you make a test call to someone?
If the test call goes through all right then ignore that part of the install.

If the test call did not go through ok then get back to us with what happened.

As for being a Nube no worries ... I am a long time user and still a nube.

Merlyn

 

[blanchae]

One way audio is a problem if you have an extension on the other side of a router running NAT from your server. So if your server is on the local network and your phones are on the local network then you don't have to worry about one way audio.

If your phones are remotely located and dial into the server from across the Internet then one way audio using the SIP protocol can be a problem.

 

[ghurty]

With some providers such as didforsale,even if all the phones are on the same network as the pbx server you will have one way audio.

The way I believe you fix it is be editing /etc/asterisk/sip_custom.conf.

Try

nano /etc/asterisk/sip_custom.conf

Then make sure to un-comment and put:
externip=XXX.XXX.XXX.XXX ; where this is your WAN IP address
localnet=192.168.1.0/255.255.255.0 ; Where this is your local network info.


Then press ctrl-x and save.

Afterward issue a "amportal restart" command.

Only do this if you provider requires you to or you are having one-way audio, because if you put the wrong info there, you for sure will have one way audio.

 

[blanchae]

Where did the hand holding go?

This is open source free software. Without sounding harsh, there is a penalty to pay and that is to read and try to figure it out. Then when you run into a problem, you can describe the problem on the forum and we'll attempt to help you. You do your part and we will help you. As for hand holding......

You can try to get up to speed on my website PBX in a Flash for Newbies or read PiaF without Tears, visit my student's Asterisk lab page or the Ringdale Administrator's Guide.