AsteriDex Not Ringing Extension in Orgasmatron 2

[sanitycheck]

Problem: Asteridex pops up window saying it's ringing the extension, then disappears. The extension does not ring; no call is placed.

Gear: I have an Orgasmatron 2 system with a Digium TDM400 (1 FXO, 1 FXS) installed, one analog POTS trunk configured for inbound/outbound, and the VoicePulse FreePBX module configured for outbound dialing (only).

FreePBX has been upgraded to 2.5, and updated. Update-scripts and update-fixes have been run. Two extensions are configured, one SIP (701) and one for an analog phone in the FXS module (702).

All functions on the system work fine, with the exception of Asteridex. I configured Asteridex according to the Asteridex4 setup instructions, which included identifying and mapping the outbound trunk numbers into extensions_custom.conf. In this case I use 3 and 5 for the VoicePulse trunks. (The trunks probably don't matter at this point since Asteridex can't ring the extension, so an outbound call is never attempted.)

I did set the cookie by specifying the trunk (SIP/701). I also tried the analog extension as ZAP/702 with the same results. The default is the SIP/701 extension.

Clicking on a stock (airline phone number) entry, or a new entry make, brings up the pop-up window as expected:

(0)
   Extension SIP/701 is ringing now. 
When SIP/701 answers, call to 18002478726 will be placed.

The pop-up disappears after a few seconds.

Just yesterday I did a fresh Orgasmatron 2 install, and configured it with a similar TDM400 (1 FXO, 3 FXS) and the VoicePulse module (with account different from system above). It has one analog FXS port configured as extension 302. I set Asteridex to ZAP/302 in this case, but got the same results. The pop-up appears, but the extension does not ring. On this system I notice the (0) does not appear in the message, however.

I can't think of any modifications I made that would prevent Asteridex from ringing the extensions.

Any ideas?

 

[wardmundy]

Has it ever worked with ZAP? We don't use ZAP so I can't help on this one. We do use the latest FreePBX without seeing this problem at least with SIP extensions.

 

[sanitycheck]

I never saw it work with a ZAP extension. I had it working with a SIP extension on an earlier (1.1 I think) PIAF install on the same hardware (Asteridex manually installed), but I installed Orgasmatron II over it (Asteridex being pre-installed in Orgasmatron II).

I see no activity when I "tail -f full" under /var/log/asterisk when I click to place a call.

I set up a test SIP extension on the second Orgasmatron II system (the one I tested with a ZAP extension), and it doesn't ring the SIP extension, either.

Can someone confirm that Asteridex does work with an Orgasmatron II ISO install, please? I'm confident this is my fault, but I'd like to hear that someone (in the wild) did get it working on an Orgasmatron II system.