Asterisk vs Big Boys Support

As the cliche goes, "Nobody was ever fired for buying IBM." Or in this case AT&T/Lucent/Avaya. You'll be sticking your neck out for sure; but you will also be making yourself that much more indispensible and scoring one for the company's bottom line if you succeed. You need to discuss the risks as well as the rewards to your management/partners. If you have an entrepreneural culture, it will be an easier sell. If they are timid and feel more secure with extra zeros on the price tag... start out with Asterisk as an adjunct to the system handling IVR or something, and then keep reaching to it to solve business problems with more agility than your old platform.

Remember that most of your investment (other than in time and consulting) is in brand name, standards based hardware. Asterisk isn't the only game in town; there are commercial PBX's that can use these phones, and emerging projects like Sipxecs/Freeswitch which might some day be more popular than Asterisk. So you will not be painting yourself into a corner (man I can't shake the cliches this morning).

My boss doesn't know Aastra from a hole in the ground, so I picked Polycom for my first couple phones because every CEO knows it from the conference phones, and nobody disputes their excellent sound quality.

If there is a way to use standard inexpensive T1 cards in a PC with Asterisk behind your current switch to fix your current problems, that might be a good trojan horse for moving over to Asterisk later, and save you from throwing more good money after bad.
 
Using a PIAF system in conjunction with a name brand system can provide several benefits. We use a PIAF to support remote VPN phones (Snom 370's) as well as teleyapper and softphones. All stuff that our vendor wants BIG bucks for. I have also developed a dialplan that will allow us to pass our PRI's thru the PIAF to our commercial system to provide trunk recording of all external calls (another BIG buck item from our vendor).
With a little ingenuity, PIAF can do wonders for enhancing an existing system, both by providing missing features as well as giving you features that would otherwise be cost prohibitive.

Greg Keys
 

Members online

No members online now.

Forum statistics

Threads
26,687
Messages
174,410
Members
20,257
Latest member
Dempan
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.
Back
Top