At the end of 2010 what is the best Operator Panel/HUD type application available?

[ghurty]

I know this question is asked very often, but there are always new developments coming out. So here it goes again:

As 2010 comes to and end, what in your opinion is the best Operator Panel/HUD type application available for asterisk?

I always get jealous when I see the apps for Panasonic and the others that are clean and simple, integrating chat with an easy to use drag and drop interface for transferring calls, etc...

I know DrClue is working on something but that is more the framework behind the applications, the HUD app that he is demoing is not that intuit and clean looking.

I keep on bumping into iSymphony, which looks good, however once you starting adding on features, the price starts rocketing up.

So, what in your opinion is a good one that is easy to use (especially for users coming over from legacy PBX's) and is worth the cost.


Thanks

 

[tmm03]

It really depends on how fancy you need to go.. Is it a call center? is it a small office? Just one operator? I've played with a couple of apps and so far for my small office (50 users, 1 operator) Flash Operator Panel 2 has been great, At only $40 its very cost effective they also have a free trial to download, check it out, http://www.fop2.com/

It has an integrated phone book app as well. I haven't found anything about it I really don't like... It's a step in the right direction toward a gui for the op that just works.

 

[ghurty]

I forgot to mention that one.

But while yes, it does have a decent gui, it is also a clunker, it takes up a whole web page. It does not have the option of having a small app running on the side of your screen like a lot of legacy system do.

 

[tmm03]

Very true, But put in a decent video card with dual port for monitor, extend the desktop, put just the panel on the second and "Shazamm" instant Operator, not small, always on, not expensive...