FYI BICS carrier at Anveo Direct

[atsak]

Just wanted to pass on - lots of issues with carrier 1003 and 1004 not routing calls but coming up as the lowest cost route - ring no answer or fast busy signals. Recommend a route block for them for all +1 calls to save hassle in our experience, thought I'd pass it on in case it's helpful.

 

[krzykat]

THANK YOU - maybe we should have a section for Anveo Carriers to avoid, I know I had one that would route toll-free calls to marketing places instead of the legit location.

 

[krzykat]

That was route 20 that routed toll-frees improperly

 

[atsak]

Route 20 is a Canadian carrier. The likely reason you had trouble was because some US toll free routing won't route from Canadian carriers properly (I know this because I have to use voip.ms to route my calls via a Canadian toll free carrier, otherwise my companies I manage can't call the Canadian government, ie the Canada Revenue Agency AKA IRS of the North). I would be inclined to block 28 as well (Iristel) for toll free if I was in the US because they are also Canadian. Iristel is actually a pretty good carrier apparently; ISP Telecom has had some weird outages over the years. I would actually have to do the reverse and block everything except those two, except voip.ms does a better job anyway as they can route 311 (municipal services) calls also in Canada.

 

[krzykat]

Cool - I am in the US, so I'll block 28 for toll-free as well. Thank You.