Bizarre empty voicemail keeps looping into inbox...

tallship

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I'm quite impressed with piaf and iPBX. I rescued an old Dell OptiPlex GX260 w/512MBytes RAM supporting a P4 2.40GHz CPU.

I had originally only wanted to use it as a kicker box, but it's turned out to be my private pbx system here at home. I get a little concerned about the memory sometimes, as I'm using between half and two thirds much of the time, but I can prolly find a couple of sticks in a bag somewhere if that becomes a problem.

Okay, this machine began exhibiting some rather bizzare behavior earlier today - I'm using a grandstream bt-100 (yes, one of the originals, w/one nic and a bios I probably can't get update to flash anymore, but it works like a charm).

That's my stock ext 701.

Okay so I've got the blinky light, so I know I've got a voicemail and I dial 701==>*==>vmpassword, pick up the messages in my box, and one of them is an empty message.

It happens. People hangup w/o leaving messages sometimes.

I try to delete the message over and over, but no luck - it's still there after it says it's been deleted.

I hit '3' for the message envelope to see if it's recreating itself, but no envelope, it just tells me to hit '3' again for advanced options and loops back to saying hit '3' for the message envelope.

I looked in the freepbx interface, but there's no option to delete just a single message, just all of them. I say, "ah what the heck and do that - nothing. Okay...

I got to log in, then I "su -" and blank screen. Not good.

I open another Xterm and go to ssh in again, but the connection times out, whether I try as an unpriv user or as root.

I can ping the box.

I figure, "Well, I'm trying to get my head around this gui thing, so let's embrace it Bradley, and use the webmin if I can access it!".

No prob (that surprised me). I down the box w/a restart... Voila! we have a headless horseman - no mon, no keyboard, and no complaints either (daddy like).

Budge Tone 100 is still giving me the blinky....

Okay, I'm tossing this thing in the back closet now that I know I don't have to do anything special to boot it as a headless/keyboardless box.

I ssh in, no prob, down the box, and now she's plugged directly into a 100Mbit port on the router, out of site but not out of mind.

And finally...



Huh???

So what's the best way to get rid of that ghost voicemail message? can I just whack all three of those and be done with them, or is there a preferred way from the Asterisk Console?

Finally, did I miss something in the FreePBX interface, which can allow me to delete just a particular message? I was I right in thinking that I could only delete the messages in all of the mailboxes?

And, what might cause something like that?

Kindest regards,

Bradley

- "Ask Bill why the string in [MS-DOS] function 9 is terminated by a dollar sign. Ask him, because he can't answer. Only I know that." - Dr. Gary Kildall.


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Bradley,

While I can't exactly tell you what might have caused your problem, it is safe enough to remove those files via the command line.

Since you did not post it, this could be a known problem with Comedian mail in the version of Asterisk you're running.
 
If you go to this thread, it will show you the reserved exetension numbers. 701 may be causing the problem
 
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