Currently I have multiple trunks with multiple inbound and outbound routes.
I have inbound route setup where it looks like this
7175554444/any --> goes to call group --> call group forwards it to outside number (7172223333#)
This works fine and the report looks like I want it.
The issue is the number gets forwarded by the first route in my list and the number that shows up in the remote phone is that of the first route.
I want to be able to say this if 2123334444 calls 7175554444 the call is forwarded to 7172223333. I want 7172223333 to see on the caller id 2123334444.
I would also like it to use the outbound route that is defined for that DID.
If you need more info to help me with my question or send me in the right direction let me know.
Thanks in advance.
I have inbound route setup where it looks like this
7175554444/any --> goes to call group --> call group forwards it to outside number (7172223333#)
This works fine and the report looks like I want it.
The issue is the number gets forwarded by the first route in my list and the number that shows up in the remote phone is that of the first route.
I want to be able to say this if 2123334444 calls 7175554444 the call is forwarded to 7172223333. I want 7172223333 to see on the caller id 2123334444.
I would also like it to use the outbound route that is defined for that DID.
If you need more info to help me with my question or send me in the right direction let me know.
Thanks in advance.