SOLVED CDR Records Blank & Reminders Password

[MattL]

I just installed Incredible PBX 13-13 (Whole Enchilada) from scratch using your scripts.

The CDR records are blank. Wondering if there is any easy fix.


localhost*CLI> cdr show status

Call Detail Record (CDR) settings
----------------------------------
Logging: Enabled
Mode: Simple
Log unanswered calls: No
Log congestion: No

* Registered Backends
-------------------
csv
cdr_manager (suspended)
Adaptive ODBC

 

[MattL]

And after digging through the forum, I found your fix.

Another thing which may have already been covered. When I click on the Third Party Addon and then Reminders, I get an internal server error.
I'm on CentOS 7.

 

[wardmundy]

Yeah. We had a regression problem because I was traveling and got stupid for a few days. The CDR Fix is here. The installer has now been fixed.

As for Reminders, this is pure PHP code. I can't reproduce your error, but we'll try on some other platforms.

 

[MattL]

When I click on Reminders, it's now prompting for a user/pass. None of the configured logins/passwords I've attempted work.

 

[wardmundy]

When I click on Reminders, it's now prompting for a user/pass. None of the configured logins/passwords I've attempted work.

As explained in the tutorial, you first need to enter your Apache admin credentials which were set up when you installed the server.

You can run /root/update-passwords to reset ALL of your passwords.

 

[MattL]

I set all the passwords the same. I re-ran the script and am still unable to get into the Reminders.

Here is what I see in /var/log/httpd when attempting to click on the Reminders:

[Tue Nov 21 14:23:52.761268 2017] [authn_file:error] [pid 19188] (2)No such file or directory: [client 192.168.1.135:56244] AH01620: Could not open password file: /usr/local/apache/passwd/wwwpasswd, referer: http://192.168.1.16/admin/config.php?display=reminders

 

[MattL]

I also noticed that my cdr records are being written twice for every call after running the fix. (same system id number)
Any ideas?

 

[wardmundy]

I set all the passwords the same. I re-ran the script and am still unable to get into the Reminders.

Here is what I see in /var/log/httpd when attempting to click on the Reminders:

[Tue Nov 21 14:23:52.761268 2017] [authn_file:error] [pid 19188] (2)No such file or directory: [client 192.168.1.135:56244] AH01620: Could not open password file: /usr/local/apache/passwd/wwwpasswd, referer: http://192.168.1.16/admin/config.php?display=reminders

Try this and let us know if it fixes the Reminders access issue:

mkdir /usr/local/apache
mkdir /usr/local/apache/passwd
cp -p /etc/pbx/wwwpasswd /usr/local/apache/passwd/wwwpasswd

 

[wardmundy]

I also noticed that my cdr records are being written twice for every call after running the fix. (same system id number)
Any ideas?

See this thread: https://community.asterisk.org/t/mysql-duplicate-cdr-entries/66000/6

 

[MattL]

Try this and let us know if it fixes the Reminders access issue:

mkdir /usr/local/apache
mkdir /usr/local/apache/passwd
cp -p /etc/pbx/wwwpasswd /usr/local/apache/passwd/wwwpasswd

I actually tried doing a symlink to the place it was looking for it prior to posting, should've mentioned that.
I got prompted for a user/pass and it didn't take anything that I tried. No dice.

 

[wardmundy]

If you already have a symlink, here's the command to add the admin account password. Try running it from the CLI:

htpasswd -c /etc/pbx/wwwpasswd admin

 

[MattL]

Still doesn't like it.

 

[wardmundy]

Still doesn't like it.

Did you try doing what I suggested above with the wwwpasswd file instead of using a symlink??

Is this a stock build of Full Enchilada on CentOS 7 without any changes at your end?? Just want to be sure before I try to replicate your issue.

 

[wardmundy]

@MattL: Just built a fresh Enchilada with CentOS 7 at Vultr. CDR records are fine, and I can access AsteriDex and Reminders without any problems. Are you sure you used the latest installers??

 

[MattL]

Correct. It was the newest installer. I haven't had time to mess with it over the last couple of weeks but will start up again soon.

 

[anthony rubio]

i encountered this problem as well i've tried everything