SUGGESTIONS change ip address on outbound

[Asher]

I'm trying to move from a BCM400 to PIAF. I have a SIP trunk supplied by Allstream. it interfaces to the BCM via a Sangoma Vega100 box. When I make an outbound call from the BCM, the Vega connects to alltream passing <sip:[email protected]>

OIAF passes <sip:[email protected]> and the call is rejected. Inbound to PIAF works fine. Where can I go to change the <sip:> string.

 

[rossiv]

Call logs are definitely needed here, and potentially SIP debug too. Start with sanitizing asterisk -vvvr when placing a call that doesn't work, and posting it here.

 

[Asher]

-- Executing [4165551212@from-internal:3] GotoIf("SIP/2610-000000ce", "1?notblind") in new stack
-- Goto (from-internal,4165551212,6)
-- Executing [4165551212@from-internal:6] GotoIf("SIP/2610-000000ce", "1?restrictedroute-c4ca4238a0b923820dcc509a6f75849b,4165551212,2utbound-allroutes,4165551212,2") in new stack
-- Goto (restrictedroute-c4ca4238a0b923820dcc509a6f75849b,4165551212,2)
-- Executing [4165551212@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:2] Gosub("SIP/2610-000000ce", "sub-record-check,s,1(out,4165551212,dontcare)") in new stack
-- Executing [s@sub-record-check:1] GotoIf("SIP/2610-000000ce", "0?initialized") in new stack
-- Executing [s@sub-record-check:2] Set("SIP/2610-000000ce", "__REC_STATUS=INITIALIZED") in new stack
-- Executing [s@sub-record-check:3] Set("SIP/2610-000000ce", "NOW=1446311249") in new stack
-- Executing [s@sub-record-check:4] Set("SIP/2610-000000ce", "__DAY=31") in new stack
-- Executing [s@sub-record-check:5] Set("SIP/2610-000000ce", "__MONTH=10") in new stack
-- Executing [s@sub-record-check:6] Set("SIP/2610-000000ce", "__YEAR=2015") in new stack
-- Executing [s@sub-record-check:7] Set("SIP/2610-000000ce", "__TIMESTR=20151031-130729") in new stack
-- Executing [s@sub-record-check:8] Set("SIP/2610-000000ce", "__FROMEXTEN=2610") in new stack
-- Executing [s@sub-record-check:9] Set("SIP/2610-000000ce", "__MON_FMT=wav") in new stack
-- Executing [s@sub-record-check:10] NoOp("SIP/2610-000000ce", "Recordings initialized") in new stack
-- Executing [s@sub-record-check:11] ExecIf("SIP/2610-000000ce", "0?Set(ARG3=dontcare)") in new stack
-- Executing [s@sub-record-check:12] Set("SIP/2610-000000ce", "REC_POLICY_MODE_SAVE=") in new stack
-- Executing [s@sub-record-check:13] ExecIf("SIP/2610-000000ce", "0?Set(REC_STATUS=NO)") in new stack
-- Executing [s@sub-record-check:14] GotoIf("SIP/2610-000000ce", "3?checkaction") in new stack
-- Goto (sub-record-check,s,17)
-- Executing [s@sub-record-check:17] GotoIf("SIP/2610-000000ce", "1?sub-record-check,out,1") in new stack
-- Goto (sub-record-check,out,1)
-- Executing [out@sub-record-check:1] NoOp("SIP/2610-000000ce", "Outbound Recording Check from 2610 to 4165551212") in new stack
-- Executing [out@sub-record-check:2] Set("SIP/2610-000000ce", "RECMODE=dontcare") in new stack
-- Executing [out@sub-record-check:3] ExecIf("SIP/2610-000000ce", "1?Goto(routewins)") in new stack
-- Goto (sub-record-check,out,7)
-- Executing [out@sub-record-check:7] Gosub("SIP/2610-000000ce", "recordcheck,1(dontcare,out,4165551212)") in new stack
-- Executing [recordcheck@sub-record-check:1] NoOp("SIP/2610-000000ce", "Starting recording check against dontcare") in new stack
-- Executing [recordcheck@sub-record-check:2] Goto("SIP/2610-000000ce", "dontcare") in new stack
-- Goto (sub-record-check,recordcheck,3)
-- Executing [recordcheck@sub-record-check:3] Return("SIP/2610-000000ce", "") in new stack
-- Executing [out@sub-record-check:8] Return("SIP/2610-000000ce", "") in new stack
-- Executing [4165551212@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:3] ExecIf("SIP/2610-000000ce", "0 ?Set(CDR(accountcode)=)") in new stack
-- Executing [4165551212@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:4] Set("SIP/2610-000000ce", "MOHCLASS=default") in new stack
-- Executing [4165551212@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:5] Set("SIP/2610-000000ce", "_NODEST=") in new stack
-- Executing [4165551212@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:6] Macro("SIP/2610-000000ce", "dialout-
runk,3,4165551212,,off") in new stack
-- Executing [s@macro-dialout-trunk:1] Set("SIP/2610-000000ce", "DIAL_TRUNK=3") in new stack
-- Executing [s@macro-dialout-trunk:2] GosubIf("SIP/2610-000000ce", "0?sub-pincheck,s,1()") in new stack
-- Executing [s@macro-dialout-trunk:3] GotoIf("SIP/2610-000000ce", "0?disabletrunk,1") in new stack
-- Executing [s@macro-dialout-trunk:4] Set("SIP/2610-000000ce", "DIAL_NUMBER=4165551212") in new stack
-- Executing [s@macro-dialout-trunk:5] Set("SIP/2610-000000ce", "DIAL_TRUNK_OPTIONS=Ttr") in new stack
-- Executing [s@macro-dialout-trunk:6] Set("SIP/2610-000000ce", "OUTBOUND_GROUP=OUT_3") in new stack
-- Executing [s@macro-dialout-trunk:7] GotoIf("SIP/2610-000000ce", "1?nomax") in new stack
-- Goto (macro-dialout-trunk,s,9)
-- Executing [s@macro-dialout-trunk:9] GotoIf("SIP/2610-000000ce", "0?skipoutcid") in new stack
-- Executing [s@macro-dialout-trunk:10] Set("SIP/2610-000000ce", "DIAL_TRUNK_OPTIONS=Tt") in new stack
-- Executing [s@macro-dialout-trunk:11] Macro("SIP/2610-000000ce", "outbound-callerid,3") in new stack
-- Executing [s@macro-outbound-callerid:1] ExecIf("SIP/2610-000000ce", "0?Set(CALLERPRES()=)") in new stack
-- Executing [s@macro-outbound-callerid:2] ExecIf("SIP/2610-000000ce", "0?Set(REALCALLERIDNUM=2610)") in new stack
-- Executing [s@macro-outbound-callerid:3] GotoIf("SIP/2610-000000ce", "1?normcid") in new stack
-- Goto (macro-outbound-callerid,s,6)
-- Executing [s@macro-outbound-callerid:6] Set("SIP/2610-000000ce", "USEROUTCID=" User"<9059272710>") in new stack
-- Executing [s@macro-outbound-callerid:7] Set("SIP/2610-000000ce", "EMERGENCYCID=") in new stack

-- Executing [s@macro-outbound-callerid:8] Set("SIP/2610-000000ce", "TRUNKOUTCID=" Haulage"<9058873680>") in new stack
-- Executing [s@macro-outbound-callerid:9] GotoIf("SIP/2610-000000ce", "1?trunkcid") in new stack
-- Goto (macro-outbound-callerid,s,14)
-- Executing [s@macro-outbound-callerid:14] ExecIf("SIP/2610-000000ce", "1?Set(CALLERID(all)=" Haulage"<9058873680>)") in new stack
-- Executing [s@macro-outbound-callerid:15] ExecIf("SIP/2610-000000ce", "1?Set(CALLERID(all)=" User"<9059272710>)") in new
tack
-- Executing [s@macro-outbound-callerid:16] ExecIf("SIP/2610-000000ce", "0?Set(CALLERID(all)=)") in new stack
-- Executing [s@macro-outbound-callerid:17] ExecIf("SIP/2610-000000ce", "0?Set(CALLERPRES()=prohib_passed_screen)") in new stack
-- Executing [s@macro-outbound-callerid:18] Set("SIP/2610-000000ce", "CDR(outbound_cnum)=9059272710") in new stack
-- Executing [s@macro-outbound-callerid:19] Set("SIP/2610-000000ce", "CDR(outbound_cnam)= User") in new stack
-- Executing [s@macro-dialout-trunk:12] GosubIf("SIP/2610-000000ce", "0?sub-flp-3,s,1()") in new stack
-- Executing [s@macro-dialout-trunk:13] Set("SIP/2610-000000ce", "OUTNUM=4165551212") in new stack
-- Executing [s@macro-dialout-trunk:14] Set("SIP/2610-000000ce", "custom=SIP/Allstream") in new stack
-- Executing [s@macro-dialout-trunk:15] ExecIf("SIP/2610-000000ce", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)Tt)") in new stack
-- Executing [s@macro-dialout-trunk:16] ExecIf("SIP/2610-000000ce", "0?Set(DIAL_TRUNK_OPTIONS=TtM(confirm))") in new stack
-- Executing [s@macro-dialout-trunk:17] Macro("SIP/2610-000000ce", "dialout-trunk-predial-hook,") in new stack
-- Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit("SIP/2610-000000ce", "") in new stack
-- Executing [s@macro-dialout-trunk:18] GotoIf("SIP/2610-000000ce", "0?bypass,1") in new stack
-- Executing [s@macro-dialout-trunk:19] ExecIf("SIP/2610-000000ce", "1?Set(CONNECTEDLINE(num,i)=4165551212)") in new stack
-- Executing [s@macro-dialout-trunk:20] ExecIf("SIP/2610-000000ce", "1?Set(CONNECTEDLINE(name,i)=CID:9059272710)") in new stack
-- Executing [s@macro-dialout-trunk:21] GotoIf("SIP/2610-000000ce", "0?customtrunk") in new stack
-- Executing [s@macro-dialout-trunk:22] Dial("SIP/2610-000000ce", "SIP/Allstream/4165551212,300,Tt") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/Allstream/4165551212
[2015-10-31 13:07:29] WARNING[1662][C-000000b5]: chan_sip.c:23168 handle_response_invite: Received response: "Forbidden" from '" User" <sip:[email protected]>;tag=as2b2ee0f9'
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [s@macro-dialout-trunk:23] NoOp("SIP/2610-000000ce", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 21") in new stack

 

[Asher]

I know there is a registration string that works with Allstream. I have someone looking for it, but if anybody else has an idea i'd appreciate.

I run into 2 issues. One is that we have the trunk through a 3rd party, so i can't call Allstream support directly, and 2 it would have to be done during the day, and that would be way too disruptive to the business.

 

[Asher]

Update. Went live yesterday as inbound was working. Outbounding through voip.ms for now. Finally got a hold of Allstream support. Their registration is through IP Address. Turns out, they have been validating us using the private IP of our old SIP-to-PRI converter!!!

They are now looking at changing that to validate using our public IP. Duh...

 

[ostridge]

Are you sure you trust a provider that accepts a privateIP to auth???

 

[Asher]

No choice now, in the middle of a contract signed by my predecessor. But I've used them before and they authenticated to public. This was a mistake with their provisioning.

 

[krzykat]

Are you sure you trust a provider that accepts a privateIP to auth???

LOL - that wouldn't take long to hack

 

[Asher]

Heard back from Allstream. Using the public IP is not a repair item, it's a MACD. Because *shudder* authenticating to the private IP was specifically requested in the original order.
WTF!!!

 

[Asher]

Heard back again. Looks like the original change was requested to fix a call quality issue. Going from public to private fixed it. For the life of me, I can't see how going from [email protected] to [email protected] can make a difference.