SOLVED Clearly Anywhere for Incredible PBX 2020 PUBLIC

[Samot]

@Samot: This isn't that hard. If you don't renew the annual license(s), the Clearly Anywhere softphones connected to your PBX stop working. You can update the FreePBX module until the cows come home, but the softphones won't connect.

Ahhh, so this is more like a ZULU solution than a softphone that just works really well with FreePBX systems.

 

[wardmundy]

Not familiar with Zulu. Clearly Anywhere uses the same licensing model that Oracle, Microsoft, Counterpath, and thousands of others use with some of their software offerings.

 

[jerrm]

I assume this requires PHP 5.6?

 

[Samot]

Not familiar with Zulu. Clearly Anywhere uses the same licensing model that Oracle, Microsoft, Counterpath, and thousands of others use with some of their software offerings.

It's the Sangoma UC solution that was introduced back around 2016. It's on v3 which was released in 2018. https://www.sangoma.com/pbx/zulu/

Does a lot of the same things including QR codes from the UCP for SIP creds.

 

[krzykat]

Which carriers SMS does this work with? I see SMS mentioned, I assume?? it is both SMS/MMS ?

 

[Samot]

Which carriers SMS does this work with? I see SMS mentioned, I assume?? it is both SMS/MMS ?

From the Wiki:

"The SMS integration with Clearly Anywhere is tied into the FreePBX SMS system, and supports SMS and MMS from any providers who hook into FreePBX Messaging system including ClearlyIPs own SIP trunking service"

Basically, ClearlyIP and SIPStation.

 

[tbrummell]

On all my test androids for sure the call comes through and can be answered while the phone is locked. What device and version of android are you using. My guess is it’s something that your android manufacture has added as stock android is clear that push servers can be used to send calls and you can answer it without unlocking the phone.

I have no doubt it is something added/changed by the manufacturer. It's a Huawei P30 Pro, EMUI 10.1.0/Android 10. Without Smart Lock I was using Face Unlock, Fingerprint Unlock, or simple PIN as my unlock options.

 

[tbrummell]

The codec selection is handled automatically based on what codecs you have enabled in sip settings and any over rides you have set at your extension level. It reads those settings and applies them.

I get it, but the flexibility of codec per network type is nice. When I'm out in the bush with 1 bar of signal and "1.5 mbit" speed tests (or less), I like to use Opus, but when on a stable wifi, G711 or 722 is preferred. It's a preference thing. For now I've limited the extension to Opus.

 

[tbrummell]

I have no doubt it is something added/changed by the manufacturer. It's a Huawei P30 Pro, EMUI 10.1.0/Android 10. Without Smart Lock I was using Face Unlock, Fingerprint Unlock, or simple PIN as my unlock options.

So it's nothing to do with the phone being locked. Screen off appears to be the problem. Arggg, so no different then Groundwire, and I had the same issue way back with 3CX. Stupid phone.

 

[Hometech]

I am stuck I have the token set up in PBX it is active Assigned it to my ext. opened port 2267 UDP & TCP to PBX from router and entered it into iptables but when I launch the android app put in the ext number and its password I even tried my voicemail password with my pbx domain name it spins and dies. I know when I set up the purchase I entered my PBX domain name but the Full URL I entered was same thing only with http in front of it is that correct?? Not sure if it needs to be pointing to anything particular.

 

[fredzimm]

I am stuck I have the token set up in PBX it is active Assigned it to my ext. opened port 2267 UDP & TCP to PBX from router and entered it into iptables but when I launch the android app put in the ext number and its password I even tried my voicemail password with my pbx domain name it spins and dies. I know when I set up the purchase I entered my PBX domain name but the Full URL I entered was same thing only with http in front of it is that correct?? Not sure if it needs to be pointing to anything particular.

Did you set up the user credentials under Admin > User Management? That's the login info the app needs to see.

 

[Hometech]

Yea I do have it set up. I can use the ucp and that is the same password. But I did notice on the Clearly Anywhere tab in the user manager for my ext. I did select enable soft phone but I see this at the top :

All clients for this server are currently in-use. Please un-assign users, change your group settings, or contact support for additional assistance.

 

[fredzimm]

Yea I do have it set up. I can use the ucp and that is the same password. But I did notice on the Clearly Anywhere tab in the user manager for my ext. I did select enable soft phone but I see this at the top :

All clients for this server are currently in-use. Please un-assign users, change your group settings, or contact support for additional assistance.

I see that message also, but it's working for me. I assume that means I'm using my available license.

 

[Tonyclewis]

When you login are you using your user manager username and password. Above your mentioned login extension. The app is connected into user manager not the extension login.

In the domain field you put in the domain of what the module shows as the PBX Domain.

 

[Hometech]

Yes that is what I entered.. the error I get on the app after it tries : External provisioning error

 

[Tonyclewis]

That means the provision system can not reach your pbx on 2267. PM me your domain and I will take a look.

 

[Hometech]

Yea I believe your right. I just did iptables -nL and I do not see 2267 . I did run Wards command bellow:


cd /etc/sysconfig
sed -i 's/10000:20000 -j ACCEPT/&\n-A INPUT -p tcp -m tcp --dport 2267 -j ACCEPT/' iptables
iptables-restart

Tring to see how to add it?

 

[Hometech]

OK that was it !! I needed to enter this command bellow

echo "iptables -A INPUT -p tcp -m tcp --dport 2267 -j ACCEPT" >> /usr/local/sbin/iptables-custom

mine is not a public facing PBX

 

[Hometech]

It works for outgoing calls just fine and incoming as long as the app is open but if I navigate away from it. it will unregister and then all calls go to voice mail. I have a Samsung G7

 

[fredzimm]

It works for outgoing calls just fine and incoming as long as the app is open but if I navigate away from it. it will unregister and then all calls go to voice mail. I have a Samsung G7

It sounds like your firewall or iptables is blocking the incoming PJSIP registration.