OK SO I have looked at this every way I can.
Last week this was working now it is not…
Confirm Calls not working on failover in queues.
What I mean by this is the "Confirm Calls" Option in follow me does not work when the extension is the fail over of a queue, it works in every other instance i can see.
More specifically I do not mean that this is a DTMF failure, the call is simply put straight through with no "Confirm Option" if the same extension is rung on it's own or if it is a member of a queue then "confirm Call" is offered when the call comes through..
Option in Queue is set to "Ring All"
So it seems to me there is a bug…
Anyone have any pointers… ?
Thanks...
Last week this was working now it is not…
Confirm Calls not working on failover in queues.
What I mean by this is the "Confirm Calls" Option in follow me does not work when the extension is the fail over of a queue, it works in every other instance i can see.
More specifically I do not mean that this is a DTMF failure, the call is simply put straight through with no "Confirm Option" if the same extension is rung on it's own or if it is a member of a queue then "confirm Call" is offered when the call comes through..
Option in Queue is set to "Ring All"
So it seems to me there is a bug…
Anyone have any pointers… ?
Thanks...