I HAVE A DREAM DISA calls in UCP

[jaycos]

Hi,

I've set up an inbound route that lets me dial in from a mobile client and use my Incredible PBX via a DISA to make outbound calls. Unfortunately, the call history and recordings don't show up in my UCP, because they are not associated with my extension. Is there any way to achieve this?

 

[mainenotarynet]

In the DISA, try CallerID Override set to Yes and set the Caller ID of the DISA the same as your extension of you 'office/desk' phone

 

[jaycos]

Yup, that did the trick. Thanks!