NO JOY ERROR after trying to add new route

[Chris Sweeney]

I just tried to add a new route, after saving it I get the following error now when I click routes. Any ideas?


PIAF Installed Version = 2.0.6.3 under *HARDWARE* │
│ FreePBX Version = 2.10.1.9 │
│ Running Asterisk Version = 1.8.20.1 │
│ Asterisk Source Version = 1.8.20.1 │
│ Dahdi Source Version = 2.6.1 │
│ Libpri Source Version = 1.4.12 │
│ IP Address = 10.10.82.9 on eth0 │
│ Operating System = CentOS release 6.3 (Final) │
│ Kernel Version = 2.6.3

 

[Chris Sweeney]

That's a outbound route FYI.

 

[billsimon]

What has changed since last time you updated the configuration of your PBX?

 

[Chris Sweeney]

Nothing other then installing a new Ups, I made changes yesterday just fine so I'm not sure what caused this. I have yet to click apply changes even though the big red button is there as I'm afraid it will cause something to break seriously.

 

[Cam__]

I'd personally first try rebooting the system. From past experience, I have found that when you get weird, unexpected errors from "out of the blue", a reboot often fixes things. More than likely it's because some process up and died, but you can spend hours trying to figure out what caused the problem, or a couple minutes rebooting which just might fix it. All I can say is, it usually works for me.

Also, you could try a different browser. Sometimes you'll get an issue that's browser-specific, though that doesn't appear to be the case here, but still it wouldn't hurt to try.

 

[Chris Sweeney]

Tried both those things before I even posted, it appears to be fixed now though I still don't know what caused the error. I ended up running the update-programs and update-fixes for the heck of it and that took care of it. However even though it showed the new route I was trying to add it wouldn't work so I had to delete it and recreate it. I'm guessing something got mungled up writing to the database and running the updater cleaned it up.