ALERT Following access recovery instruction in Nerd Vittles 30854 does not work

[dbaum]

Instruction 9 in the above referenced article includes a remote access recovery step that reads as follows:

iptables -A vpbx_white_list -s 12.34.56.78 -j ACCEPT

This step returns an error vpbx-white-list does not exist

 

[billsimon]

Appears you have done no troubleshooting and you would like people to figure out how to find Nerd Vittles 30854 so that we can help you ... couldn't even bother to provide a link?

 

[dbaum]

Bill your attitude is inappropriate. I have been active with this project since PBX@Home and am not lazy as you inferred. I properly reported an error condition that is repeatable.
What link would you like. I showed the command issued, referenced the Nerdvittles article by number and showed the error message.

 

[dbaum]

Going Public with Incredible PBX 16 and VitalPBX 2.3.8 – Nerd Vittles

nerdvittles.com

 

[billsimon]

Bill your attitude is inappropriate. I have been active with this project since PBX@Home and am not lazy as you inferred. I properly reported an error condition that is repeatable.
What link would you like. I showed the command issued, referenced the Nerdvittles article by number and showed the error message.

You are listed as a Guru and as you say have been with this project a long time. A Guru should know how to properly report a bug and do at least minimal troubleshooting. If you were a new user I would think differently. So what did you do when the command failed? Couple of hints... use iptables -L to look at the current firewall listing. If you don't see the chain "vpbx_white_list" then no, the command is not going to work. If you see the INPUT chain then you can temporarily get yourself back in by adding a rule at the very top. iptables -I INPUT -s YOURIPADDRESS -j ACCEPT

And yes I don't think I would expect people to go look up an article by number when pasting a link is a VERY minimal effort. You are asking others for help after all. Why make them go look up the article?

 

[kenn10]

Another Tip: When you get back in, be sure to go to ADMIN > FIREWALL > SETTINGS > WHITELIST and add your IP there. Then you won't get locked out in the future and those firewall settings are saved if you have to rebuild and restore a VitalPBX backup.

VitalPBX is in beta 3.0.0-2 now with some significant bug fixes and enhancements.