QUESTION Group Pickup on Polycom 650 using pbxinaflash Purple

[surgemorales]

I'm having an issue with group pickup on my polycom phones and of course even though I have support they subject me to work with a reseller... blah blah blah.

Here's my issue when I try to do a group pickup *8 and dial from the phone it works just fine.

Now they have firmware on their on the Polycom phones which actually do a group pickup but only works on broadsoft pbx's.

Apparently the phone is sending To: <sip:[email protected]> when I press the group pickup key according to the phones debugger.

Now when I actually dial '* key'+'8 key' the phone sends To: <sip:*[email protected]> this is what the phone actually sends according to the debugger.

I guess my questions is ? Is there any way I can modify a file on the pbx server that can look at the request groupcallpickup and interpret that as group pickup fucntion *8.

Any feedback is welcomed.

 

[surgemorales]

Any other suggestions.

I did try the suggestion above and it did not work.

?

 

[surgemorales]

[2014-01-30 16:10:17] VERBOSE[19609] app_dial.c: -- Called SIP/4807
[2014-01-30 16:10:17] VERBOSE[24959] chan_sip.c: == Extension Changed 4807[ext-local] new state Ringing for Notify User 6430
[2014-01-30 16:10:18] VERBOSE[19609] app_dial.c: -- SIP/4807-0000b32e is ringing
[2014-01-30 16:10:19] VERBOSE[24967] netsock2.c: == Using SIP RTP TOS bits 184
[2014-01-30 16:10:19] VERBOSE[24967] netsock2.c: == Using SIP RTP CoS mark 5
[2014-01-30 16:10:19] VERBOSE[19610] pbx.c: -- Executing [groupcallpickup@from-internal:1] Verbose("SIP/4708-0000b32f", "3,Received groupcallpickup from endpoint, redirecting to *8") in new stack
[2014-01-30 16:10:19] VERBOSE[24959] chan_sip.c: == Extension Changed 4708[ext-local] new state InUse for Notify User 6430
[2014-01-30 16:10:19] VERBOSE[19610] app_verbose.c: -- Received groupcallpickup from endpoint, redirecting to *8
[2014-01-30 16:10:19] VERBOSE[19610] pbx.c: -- Executing [groupcallpickup@from-internal:2] Goto("SIP/4708-0000b32f", "from-internal,*8,1") in new stack
[2014-01-30 16:10:19] VERBOSE[19610] pbx.c: -- Goto (from-internal,*8,1)
[2014-01-30 16:10:19] WARNING[19610] pbx.c: Channel 'SIP/4708-0000b32f' sent into invalid extension '*8' in context 'from-internal', but no invalid handler
[2014-01-30 16:10:19] VERBOSE[19610] pbx.c: -- Executing [h@from-internal:1] Hangup("SIP/4708-0000b32f", "") in new stack
[2014-01-30 16:10:19] VERBOSE[19610] pbx.c: == Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/4708-0000b32f'
[2014-01-30 16:10:19] VERBOSE[24959] chan_sip.c: == Extension Changed 4708[ext-local] new state Idle for Notify User 6430 (queued)
[2014-01-30 16:10:19] VERBOSE[24967] chan_sip.c: == Extension Changed 4708[from-internal] new state Idle for Notify User 6430

 

[surgemorales]

While that did work unfortunately I do need *8. Any other suggestions to keep both ??????????

 

[surgemorales]

lgaetz,

let me start out by apologizing for not saying thanks from the get go when you replied. my bad!​

but i did want to say thanks again because it's working. *8 is back to being group pickup and also groupcallpickup is functioning as well.​

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