Help with configuration files

lburgos

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Hello,

First off, happy new year!

I have Purple installed on CentOS 6.1 with PIAF 2.0. So far everything works "almost" perfect. The only remaining thing is Google Voice reliability on incomming calls, which bring me to ask for help with configuration files.

Looking in the internet, I found that increasing the delay before sending DTMF(1) could help. It was easy, I just needed to modify the [googlein] section in extensions_custom.conf.

Everywhere I've read (including the nerd vittles announcement of PIAF 2.0) makes reference to the section [googlein] in extensions_custom.conf, well, I went there, looked for googlein, and nothing. No googlein there, but GV works just fine (except the reliability problem I'm trying to fix)

I found a [googlein] section in extensions_additional.conf. No problem! I'll fix it here!, but it seems to get overwritten everytime I save something in FreePBX.

Also, i have 4 GV accounts, and adter the first account, it adds4 lines

exten => [email protected],n,Wait(1)
exten => [email protected],n,SendDTMF(1)
exten => [email protected],n,Goto(from-trunk,786XXXXXXX,1)
exten => h,1,Hangup
exten => h,1,Hangup
exten => h,1,Hangup
exten => h,1,Hangup

I think there sgould be a hangup after each entry for each account, not four in a row.

So here's my questions:

1.- Why there's no [googlein] in extensions_custom.conf, where enevryone refers to it?
2.- If extensions_additional.conf being overwritten everytime, how can I make permanenet changes, such as Wait(2) instead of Wait(1)
3.- Am I correct that the 4 h,1,Hangup lines after the first GV accounts are incorrect? If so, how to fix it, given that the file is overwritten everytime the configuration is saved in FreePBX.

Honestly, this is more a rhetorical/intellectual question than a practical one, as everything seems to be working quite well, like I said, except incomming GV calls are unreliable (asterisk thinks it's answering the call, but to the caller, the phone continues ringing until GV voicemail picks up.

Thanks
Luis
 
This needs to be revised. Thanks, I'll work on it for you.

In the meantime, try the fixes in this thread and see if that doesn't solve your problem without adjusting the delay.
 
Last edited by a moderator:
I fixed my GVmail issue by using the 25 second rule and set default ring time to 28 seconds. Seems to kick over then...anxious to see your fix to the timing out issue.
 

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