How to route to ring group

[jwells]

I need to setup 2 fax machines in hunt group so that if one is busy the other one answers. I have 2 numbers that I need route to the ring group. The fax machines are on a Sangoma A200 ports 25 and 26. I can route the calls via the 4 digits to each perspective port in extensions_custom.conf but I am not sure how to get them to my ring group that I created. Can anyone help me out I am just not figuring this one out I think due to the head congestion I currently have.

Jim

 

[jwells]

Maybe I asked the question the wrong way ? Below is what I have in extensions_custom.conf for my 2 FXS ports. How do I make each of these numbers route to a ring group ? I am sure its somewhere in the Dial line but I am not sure what to put in there. Any example someone has working would be great.

[from-pstn]

exten => 3402,1,Answer
exten => 3402,n,Wait
exten => 3402,n,Dial(ZAP/25)
exten => 3402,n,HangUp()

exten => 4486,1,Answer
exten => 4486,n,Wait
exten => 4486,n,Dial(ZAP/26)
exten => 4486,n,HangUp()

 

[rossiv]

For ring groups, go to FreePBX and go to the Ring Group section. Follow those instructions and it should work.

 

[jwells]

Rossiv thanks for the hint I have a ring group setup but it doesn't get that far. The extensions_custom.conf gets the call first and it doesn't get to my ring group. I assume I have to add it somehow in the extensions_custom.conf file just cant seem to figure it out.

 

[rossiv]

EDIT:
Do you want for those numbers, if dialed, to go to a ring group? Or Dial a ring group to dial those numbers?
I am confused.

 

[jwells]

The 2 numbers I have 3402 and 4486 are the last 4 digits that come down my PRI I have 2 fax machines connected to 2 FXS ports so calls to either number need to go to either fax whichever one is not busy. I chose to use a Ring Group with Hunt and each fax also as an extension created to facilitate the Hunting.

 

[jwells]

After more research today I will try this syntax tomorrow which is a ring group that will hunt each Zap channel for each inbound DID. I will see how it works and report back. If anyone sees a problem with my logic let me know.

[from-pstn]

exten => 3402,1,Answer
exten => 3402,n,Wait
exten => 3402,n,Dial(ZAP/25,5,r)
exten => 3402,n,Dial(ZAP/26,5,r)
exten => 3402,n,HangUp()

exten => 4486,1,Answer
exten => 4486,n,Wait
exten => 4486,n,Dial(ZAP/25,5,r)
exten => 4486,n,Dial(ZAP/26,5,r)
exten => 4486,n,HangUp()

 

[jroper]

Hi

What I don't fully understand is why those two extensions need to be in extensions_custom.conf.

Can they not be created as Zap extensions using channels 25 and 26 via the freepbx interface.

Once you have done this, add the two new extensions to a ring group, and in ring strategy, select "First available"

Joe

 

[bgriff]

Inbound Routes

What do you have in Inbound Routes related to 3402 and 4486?

 

[jwells]

Jroper

Thanks for the other way to accomplish my task. I changed it today and it works. I had them setup but the extensions_custom.conf settings got the call first. Once I removed it worked with your advise.

bgriff I have the inbound routes for 3402 4486 set to a ring group named fax


Thanks guys the help is appreciated.