Incoming CallerID Not Working

[authorinet]

This is a rather new install. For the most part, everything is working as planned except for incoming CallerID. I have confirmed with an analog phone that CallerID has been provisioned from the telco (Verizon). The system has 7 POTS lines and a doorbell intercom. The DoorFon works fine except there is a slight delay between pushing the button and the ring (About 1 ring). From what I have read, this might be related to the CallerID problem. I am using a Sangoma A200 (8-port FXO). Below is my zapata.conf file:

;autogenerated by /usr/sbin/wancfg_zaptel do not hand edit
;autogenrated on 2009-12-05
;Zaptel Channels Configurations 
;For detailed Zaptel options, view /etc/asterisk/zapata.conf.bak
[trunkgroups]
[channels]
context=default
usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
canpark=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=yes
relaxdtmf=yes
rxgain=0.0
txgain=0.0
group=1
callgroup=1
pickupgroup=1
immediate=no
;Sangoma AFT-A200 [slot:1 bus:2 span:1]  <wanpipe1>
context=from-zaptel
group=0
signalling = fxs_ks
channel => 1
context=from-zaptel
group=0
signalling = fxs_ks
channel => 2
context=from-zaptel
group=0
signalling = fxs_ks
channel => 3
context=from-zaptel
group=0
signalling = fxs_ks
channel => 4
context=from-zaptel
group=1
signalling = fxs_ks
channel => 5
context=from-zaptel
group=1
signalling = fxs_ks
channel => 6
context=from-zaptel
group=0
signalling = fxs_ks
channel => 7
context=from-doorbell-custom
group=0
signalling = fxs_ks
channel => 8

 

[jmullinix]

Don't know if this will work or not, but try putting:

usecallerid=no

right after context=from-doorbell-custom

 

[tm1000]

This may sound strange but create a custom extension. Send your incoming calls to that extension and before you send Answer() send Wait(3) which means the system will wait 3 seconds. after the wait you can route your call back to FreePBX.

I have an AGI script running when people call in and if I have the wait set to anything less than 3 the callerID comes in as "(N/A)" 70% of the time, if I put 1 it will be 30%-60% and a wait time of 0 is about 10-20%. I have verizon as my PSTN also.

It's worth a try to see if you wait three seconds (or more) if your card will pick up the callerID from Verizon.

 

[authorinet]

Yes, this did shorten the ring time. Thank you very much for the suggestion.
Jim

 

[authorinet]

This didn't work but I have resolved the problem. All of their lines had distinctive ring on them. This was causing a problem with Caller ID because there was an extra ring.