International Caller ID

[gaijin]

In Australia, sometimes we get Caller ID brought in from Overseas,

We seem to get it from Singapore (sometimes) and New Zealand.

If there is anyone who uses a VSP that allows you to specify your CID or forward a CID, I would love it if they might be able to test whether or not the CID makes it down under.

I know there might be a small cost, but I am willing to donate to the project in your name, to more than offset this expense

Please PM me if you can help

 

[gaijin]

Um... Bump

Please can anyone help me?

 

[Bart]

I for one don't really understand your question.

What do you receive now (examples) and how do want to change it? Is the problem inbound and/or outbound? Could you supply CLI output or logs showing the problem? What's in your zaptel and zapata conf's?

Bart

 

[jroper]

Hi

I have a switch that allows manipulation of the outbound CID if this helps. PM me for an account and you can set up some testing.

Joe

 

[gaijin]

I will try to eplain better... But I have made some progress

Background:

In Australia, I am led to believe, it is against the law to "spoof" caller ID.

So when a call comes in after hours and in processed by the IVR, 40% of the time the caller wishes to be "diverted" to my mobile (or cell phone)

However, it is a big problem that I am unable to do anything to "pass forward" the original caller's caller ID.

So the "divert" leg uses my office's DID not the DID of the original caller.

What I have tried so far:

I now know that this can be achieved quite easily with USA trunks. (I signed up with Vitelity last night). So when a number calls the office and is then "diverted" to another number the orignal caller's CID is passed out through the vitelity trunk.

HOWEVER, As I feared, for some reason, CID is only being passed one way internationally. IE. When I call my vitelity trunk from an australian phone, I get the Australian CID coming through, however when I call out using the vitelity trunk back into AUS, I get "private caller"

Does anyone know why caller id will not pass international borders?