"Invalid Trunk Name Entered" - Huh?

[visionlogic]

I recently fresh installed Incredible PBX (Purple), following the instructions exactly. Everything was working, or so I thought. Then a couple of glitches occurred, one of which deals with Asteridex not finding my new entries when I use the 3 letter input from an extension, but I'll make another post about that.

The problem I have at the moment is that the Google Voice trunk quit working, as has been reported by others. As a work-around I decided to add a voip.ms trunk. But, no matter what I name the trunk, when I try to add it I get an error stating "Invalid Trunk Name Entered". Can anyone give me an insight/solution to this? What I ended up doing was to edit the 'sipgate' trunk which was created by the install and renamed it 'voipms' and that worked fine. But it appears that I cannot create any new trunk without getting that "Invalid Trunk Name Entered" error.

Thanks,
Michael

 

[visionlogic]

Are you trying to setup a SIP trunk or an IAX trunk to voip.ms? I recall having issues setting up IAX some time ago because I didn't use the proper trunk name. Have you followed exactly the info at Support, Configuration Samples and click the links for PIAF?

Lorne

SIP trunk. And I did indeed followed configuration samples. And I succeeded and it works - but only because I edited the pre-existing 'sipgate' trunk and changed the trunk name to 'voipms' and saved it. Before I did that every attempt at creating a new trunk named 'voipms' ended with the "Invalid Trunk Name Entered" error.

 

[visionlogic]

If anyone has any tips for fixing this I´d be grateful to have them. As it stands I can not create any trunks and I don´t have a clue where to start to search for the problem. Thanks.

 

[visionlogic]

Giant brain fart here. I had repeatedly overlooked the fact that Trunk Name had to appear in 2 places. All is well.