GOOD NEWS iOS Beta Release: Chat with Customers from the Palm of your Hand

[3CX]

Our new iOS Beta release further enhances the remote capabilities of contact center and customer service agents with added support for Website Live Chat, SMS and Facebook messaging integration. You’ll also find the app to be more stable on iOS14. Receive & Respond to Customer Messages on the Go Beta testers can now get a [...]

The post iOS Beta Release: Chat with Customers from the Palm of your Hand appeared first on 3CX.

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[drmurdoch]

Finally something with an app !

I'd love to have some app that would allow us to put patients into a call queue, and keep them notified kinda when their phone call could be.



Edit - Needs iOS 13.2 ... will have to update my phone it looks like.

 

[drmurdoch]

I'm already up and running.
I used voicemeup as the SIP / DID provider.

 

[drmurdoch]

Voicemeup doesnt work with 3cx instant messaging.
They only support 2 providers.

I also signed up with Telnyx but their messaging section was crashing. It is fixed now.