IPConnect and Netconfig - new router

[chorob]

Hello,

My DSL router failed and after setting up the new one with the same IP and DNS settings, my PBX can't access the outside world. I have tried using netconfig to reset the settings, reboot, reset settings via netconfig again, reboot again as I have seen in other threads here.

Any suggestions? My wife is racking up her cell minutes every day this is down! Thanks!

 

[jroper]

Hi

You need to identify where the problem lies.

1. Can you ping the router - if yes, its connected
2. Can other PC's get internet - if yes, Router works
3. Can you ping an IP address on the outside world - if no, recheck your IP settings with system-config-network, then service network restart.
4. Can you ping a domain name (www,google.com), if yes, you should be good to go. If not does it resolve. If it does not resolve, go to a Windows PC, and at a command prompt type ipconfig /all and see what the DNS server is. Open /etc/resolv.conf, and add the line nameserver 1.2.3.4 where 1.2.3.4 is the DNS server name.

Joe

 

[chorob]

Fixed

Thanks for the tips. Went through your steps and ended up doing a factory reset on the router and updated the settings on the pbx. Works like before. Thanks again.