Hi,
I'm running the latest PiAF, and I'm generating call logs from FreePBX but the log is really hard to understand.
I'm looking for a software (local or web-base, I don't care) to make these logs simple to understand.
For example, I need to know how many calls every queue got every day in the last month in one log (and not to generate day by day, its just stupid).
I tried "Asternic Call Center Stats" but the free version doesn't support that, And I'm not sure what the paid version can do (and anyway its a little bit pricey for me).
Do you know any tool that can help me with that?
Thank you!
I'm running the latest PiAF, and I'm generating call logs from FreePBX but the log is really hard to understand.
I'm looking for a software (local or web-base, I don't care) to make these logs simple to understand.
For example, I need to know how many calls every queue got every day in the last month in one log (and not to generate day by day, its just stupid).
I tried "Asternic Call Center Stats" but the free version doesn't support that, And I'm not sure what the paid version can do (and anyway its a little bit pricey for me).
Do you know any tool that can help me with that?
Thank you!
Phone System 