my 57i is loosing the registration

[pcott]

I have 2 57i phones hooked up to my piaf box. they both lose their registration almost daily. i can only regain registration by rebooting the phone.

Anyone?

 

[pcott]

Anyone? This is really aggravating, and it doesn't happen in Trixbox.

 

[wardmundy]

If the settings in your phone haven't changed (and I suspect they have ), then look at the FreePBX setup for the extension on both your PBX in a Flash system and on trixbox. They both use the same FreePBX code to interact with your 57i.

 

[pcott]

It seems (and I may very well be wrong) that when i turn off the firewall in pbiaf that I lose registration.

Things that make you say hmmmmm

Paul

 

[cjkeeme]

I just migrated from trixbox after reading about PBXIAF. I have seen my phone lose registration for no reason also. This never happened with trixbox.

That's really all I have for now, but will continue to check out the problem. I am running the Walmart special with the special version of PBXIAF.

 

[wardmundy]

Can someone having the problem tell us a little about how your phones were configured or, better yet, post both the aastra.cfg and MACaddr.cfg files from your tftpboot directory? The firewall shouldn't be a problem. We run nothing but Aastra phones with our firewall ON and never lose registrations... except during thunderstorms. Try turning your firewall off for a day or two and see if you still have the problem. Are all of these phones on the same subnet as your PBX in a Flash server?

 

[pcott]

Can someone having the problem tell us a little about how your phones were configured or, better yet, post both the aastra.cfg and MACaddr.cfg files from your tftpboot directory? The firewall shouldn't be a problem. We run nothing but Aastra phones with our firewall ON and never lose registrations... except during thunderstorms. Try turning your firewall off for a day or two and see if you still have the problem. Are all of these phones on the same subnet as your PBX in a Flash server?

Sure I will post them later today. I wasn't clear. When I turn the firewall OFF the phone loses registration. Weird huh? And yes they are on the same subnet for sure.

With the firewall on, the phone has stayed registered for 2 days.

 

[pcott]

Further update.

It seems possible that this happens when I have made changes in freepbx and commit them. Does this seem reasonable?

 

[jmullinix]

Make sure you are not running Asterisk 1.4.21. If you are update it to 1.4.21.1. Also, I have this problem with 57i's that were remote. Flashing the phone to the lastest firmware fixed it.

 

[pcott]

Nope, running Asterisk 1.4.21.1. It seems to be related to making changes in FreePBX.

Very odd indeed

BTW here is my mac.cfg and aastra.cfg

#aastra default config file
time server disabled: 0
time server1: 192.168.0.20

sip proxy ip: 192.168.0.20
sip proxy port: 5060
sip registrar ip: 192.168.0.20
sip registrar port: 5060

sip intercom type: 3
sip intercom line: 4
sip intercom prefix code: *80
sip intercom mute mic: 0
sip allow auto answer: 1

sip explicit mwi subscription: 1
sip explicit mwi timeout: 20
mwi led line: 0

sip digit timeout: 6


# XML services
xml application URI: http://192.168.0.20/aastra/menu.php?source=all
xml application post list: 192.168.0.20
xml application title: XML Applications

# Action URI
action uri registered: http://192.168.0.20/aastra/register.php?user=$$SIPUSERNAME$$&dndkey=softkey5&cfkey=softkey4
action uri incoming: http://192.168.0.20/aastra/incoming.php?number=$$REMOTENUMBER$$&name=$$INCOMINGNAME$$&user=$$SIPUSERNAME$$
action uri onhook: http://192.168.0.20/aastra/onhook.php?number=$$REMOTENUMBER$$&name=$$INCOMINGNAME$$&user=$$SIPUSERNAME$$

# Softkeys

topsoftkey1 type: xml
topsoftkey1 label: Day/Night
topsoftkey1 value: http://192.168.0.20/aastra/daynight.php?user=$$SIPUSERNAME$$&key=topsoftkey1&daynight_index=1

topsoftkey2 type: xml
topsoftkey2 label: Park Lot
topsoftkey2 value: http://192.168.0.20/aastra/park.php
topsoftkey2 states: idle

topsoftkey3 type: xml
topsoftkey3 label: AsteriDex
topsoftkey3 value: http://192.168.0.20/aastra/asteridex.php

topsoftkey4 type: speeddial
topsoftkey4 label: Icom
topsoftkey4 value: *80+
topsoftkey4 line: 1

topsoftkey5 type: speeddial
topsoftkey5 label: Park
topsoftkey5 value: "#70"
topsoftkey5 line: 5

softkey1 type: xml
softkey1 label: Directory
softkey1 value: http://192.168.0.20/aastra/directory.php
softkey1 states: idle connected

softkey2 type: xml
softkey2 label: Voice Mail
softkey2 value: http://192.168.0.20/aastra/vmail.php?ext=$$SIPUSERNAME$$&user=$$SIPUSERNAME$$
#softkey2 value: http://192.168.0.20/aastra/vmail.php?ext=204&user=204&pin=1234
softkey2 states: idle

softkey3 type: xml
softkey3 label: Speed Dial
softkey3 value: http://192.168.0.20/aastra/speed.php
softkey3 states: idle connected

softkey4 type: xml
softkey4 label: Call Fwd
softkey4 value: http://192.168.0.20/aastra/cfwd.php?user=$$SIPUSERNAME$$&key=softkey4
softkey4 states: idle

softkey5 type: xml
softkey5 label: DND
softkey5 value: http://192.168.0.20/aastra/dnd.php?user=$$SIPUSERNAME$$&key=softkey5
softkey5 states: idle

softkey6 type: callers
softkey6 label: Callers

softkey7 type: directory
softkey7 label: Contacts

softkey8 type: services
softkey8 label: Services

softkey9 type: speeddial
softkey9 label: Reminders
softkey9 value: 123
softkey9 line: 1

softkey10 type: xml
softkey10 label: Other Apps
softkey10 value: http://192.168.0.20/aastra/menu.php?source=all

prgkey1 type: xml
prgkey1 label: Day/Night
prgkey1 value: http://192.168.0.20/aastra/daynight.php?user=$$SIPUSERNAME$$&key=topsoftkey1&daynight_index=1

prgkey2 type: xml
prgkey2 label: Park Lot
prgkey2 value: http://192.168.0.20/aastra/park.php
prgkey2 states: idle

prgkey3 type: xml
prgkey3 label: AsteriDex
prgkey3 value: http://192.168.0.20/aastra/asteridex.php

prgkey5 type: speeddial
prgkey5 label: Park
prgkey5 value: "#70"
prgkey5 line: 5

sip line1 auth name: 702
sip line1 password: 1234
sip line1 user name: 702
sip line1 display name: Ext-702
sip line1 screen name: Ext-702
sip line1 proxy ip: 192.168.0.20
sip line1 proxy port: 5060
sip line1 registrar ip: 192.168.0.20
sip line1 registrar port: 5060

 

[dobbs]

I'm wondering if anyone's resolved this, of if it's a unique issue. I have an install of @ 20 57i phones coming up and this would be a bummer if it cropped up.

 

[euser4life]

Can you try adding this to your aastra.cfg:

sip registration period:120 # registration period in seconds
sip registration retry timer:120
sip blf subscription period:120


Also, what type of switch are you using? Is it PoE? How many nodes are on your network? Do you have any Vlan's set up? Does the switch support TOS for QoS? If so you can add TOS tags to the aastra.cfg as well.

 

[pcott]

Can you try adding this to your aastra.cfg:

sip registration period:120 # registration period in seconds
sip registration retry timer:120
sip blf subscription period:120


Also, what type of switch are you using? Is it PoE? How many nodes are on your network? Do you have any Vlan's set up? Does the switch support TOS for QoS? If so you can add TOS tags to the aastra.cfg as well.

Its a home network without a lot of traffic on it.

 

[pcott]

I am wondering if adding a DNS server to my pbiaf server would help. It worked on one of my installs on "that other system."

 

[pcott]

Sorry to do this but

"BUMP"

It is still acting up, but it seems to only happen when changes are made in freepbx. Does this seem reasonable? I want to start rolling this out instead of "that other system" but need to get this solved.