Newbie questions on dialplans and freePBX

[blanchae]

Do you configure the dial plans through freePBX or by manually configure extensions.conf? Asterisk, the future of telephony, indicates that you manually configure it while elsewhere I read that freePBX will write over any changes.

I have a tdm400P with channels 1-3 fxs and channel 4 fxo. I am using just the first two channels with POTS phones attached extensions 1001 and 1002. I have dialtone but when I dial the other extension, I get a busy signal.

In the freePBX logging reports, I can verify that extension 1001 as the source and 1002 as the destination but extension 1001 just gets a busy tone, 1002 doesn't ring and the logging indicates its not answered.

Also if I try * anything, nothing happens but the logging indicates that its been answered.

I'm kind of stuck at this fundamental step of making the first connection between two fxs lines.

 

[jmullinix]

I would build my dial plans in FreePBX. I only touch the .conf files when I am writing something custom. FreePBX handles most of the dial plan stuff painlessly. Take a look at your outbound routes. That is a good place to start to get one to dial out.

 

[blanchae]

Okay, its through FreePBX. Where in freePBX do I write my dial plans? Is it the combo of configuring trunks, extension, inbound and outbound routes and that forms the extension.conf file?

 

[jroper]

Hi

This post may explain it all to you.

http://pbxinaflash.com/community/threads/adding-params-outside-of-the-gui.669/?t=669

You should be able to achieve most things in the GUI.

Joe

 

[blanchae]

Solved: This seems like a lifetime ago that I posted this question. I've since gone on and answered it and created the website PBX in a Flash for Newbies which has been constantly updated with new interesting things to do and solution to problems.