No PBX GUI

[dbaddour]

Hi all,

My operation box, was working all good and i was getting some help from an excelent Guru about voicemail to mail setup. i had to restart the box, when i did i lost the GUI interface, i still can use the IP or name of the box, the login screen, enter name and password is their, when i click enter i got nothing, meaning it loads but nothing on the screen with the exception the PBXin Flash logo and main menu. IPtable is off, stop and start fail2bain checked the DNS, gateway with no result. The DNS entry and gateway exist and did not change.
I am running Bronze edition, PBX 1.7.5.6 free pbx 2.8.1.4 and Asterisk 1.6.2.18

I have search most of the posting but nothing seems to work with mine?

any idea please

 

[randy7376]

I saw this in other thread. Check to see if Apache is started.

 service httpd status

You should see something like this:

httpd (pid  2997) is running...

If not, see if you can start it.

service httpd start

If that takes care of it, you'll want to make sure it's set to start at boot.

 chkconfig --list httpd

It looks like this on the PBX here at the house:

httpd              0:off    1:off    2:off    3:on    4:on    5:on    6:off

Note that runlevels 3, 4, & 5 are set on. If yours shows off, it needs to be changed.

 

[dbaddour]

hi Randy,
you are amazing my friend on your fast reply.
I have already checked appache, it is running and from the start up. also the runlevels are set on (3,4,5).
that what i don't understand. I even tried to open it with other Interfaces (IE, FireFox safari) the same result.
I did the update-program and Fixes no changes to the issue..

make me think... my head hurts already

 

[dbaddour]

Here is the solution,
For some reason and i am not sure how it work before. after many research it turned out that i need to install php-pear and php-pear-db
when it installed all is fine and GUI back to normal again.
Not sure how it did work for the last few month.
Anyhow, if anyone with the same problem you may check /usr/share see if you have pear folder if so open it to see if any of the top files exist"DB.php"

Thank you for your help much appreaciated.

Cheers

 

[randy7376]

I got tied up on replacing a paging amplifier, this morning. Glad to hear you got this one worked out.

Based upon our conversation in another thread, it's odd that it worked for some time, then quit, and you've discovered packages that should be installed, missing.

It sounds like the install was either incomplete (doubtful, as things were working) or yum update was possibly run, failed, and put the system in an incomplete state.

There aren't other "hands" that touch your PBX, by chance? The fewer the people messing with the phone system, the better.

 

[dbaddour]

No i am the only one..
Just curiouse what or how is your set up for the paging amplifier?
I have purchased Voipv2 paging amp. and i have few speakers. I tried the install it did work when i assign a ext to it but the problem was; it would not hang up the line stays open..

 

[randy7376]

We had a legacy system here initially. A Win Communications WIN440CT. So, there was already an existing amplifier to re-use when we started down the VoIP path.

As for the rest, it's a very simple set-up. I tried to replicate as many of the familiar features of the old 440CT system into the new to make transitioning easier. For whatever reason, humans do not like C-H-A-N-G-E.

So that we could continue using the existing amp, I used the sound-card on the server as just another extension. It's set to auto-answer if anyone calls into it (no one but me knows it's actual number) and is part of the default page group.

Configuration can be a bit of a bear, however. It is documented on voipinfo.org. Or, you can Google for Asterisk sound card paging if you want to know more.

Unfortunately, the last amp gave it up after probably 18-20 years of service (my guess). There was no point in changing what we are doing, so we just replaced it with a comparable amplifier. Problem solved.