no zaps after restore

[tbooth]

replacing a server that I suspect was having a hardware problem. Loaded up new one, with same openvox card then did amportal stop, genzaptelconf and the channels configured. I then loaded the freepbx backup from the old server onto the new server and booted up and there are no zap channels.

ran genzaptelconf again but the card will not configure.
Any suggestions. Could restoring from backup mess this up?
Should I delete the contents of the zapata.conf then run genzaptelcon again?

 

[tbooth]

everything is in the files, but no channels.

zapata.conf
; Zapata telephony interface
;
; Configuration file

[trunkgroups]

[channels]

language=en
context=from-zaptel
signalling=fxs_ks
rxwink=300 ; Atlas seems to use long (250ms) winks
;
; Whether or not to do distinctive ring detection on FXO lines
;
;usedistinctiveringdetection=yes

usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=no
;echotraining=800
rxgain=5.0
txgain=5.0
group=0
callgroup=1
pickupgroup=1
immediate=no

;faxdetect=both
faxdetect=incoming
;faxdetect=outgoing
;faxdetect=no

;Include genzaptelconf configs
#include zapata-channels.conf
#include zapata-auto.conf


;Include AMP configs
#include zapata_additional.conf

zapata-channels.conf

; Autogenerated by /usr/local/sbin/genzaptelconf -- do not hand edit
; Zaptel Channels Configurations (zapata.conf)
;
; This is not intended to be a complete zapata.conf. Rather, it is intended
; to be #include-d by /etc/zapata.conf that will include the global settings
;

; Span 1: WCTDM/0 "Wildcard TDM400P REV E/F Board 1" (MASTER)
;;; line="1 WCTDM/0/0 FXSKS"
signalling=fxs_ks
callerid=asreceived
group=0
context=from-pstn
channel => 1
context=default

;;; line="2 WCTDM/0/1 FXSKS"
signalling=fxs_ks
callerid=asreceived
group=0
context=from-pstn
channel => 2
context=default

;;; line="3 WCTDM/0/2 FXSKS"
signalling=fxs_ks
callerid=asreceived
group=0
context=from-pstn
channel => 3
context=default
zapata-auto.conf

; Autogenerated by /usr/local/sbin/genzaptelconf -- do not hand edit
; Zaptel Channels Configurations (zapata.conf)
;
; This is not intended to be a complete zapata.conf. Rather, it is intended
; to be #include-d by /etc/zapata.conf that will include the global settings
;
callerid=asreceived

; Span 1: WCTDM/0 "Wildcard TDM400P REV E/F Board 1" (MASTER)
signalling=fxs_ks
; Note: this is a trunk. Create a ZAP trunk in AMP for Channel 1
context=from-zaptel
group=0
channel => 1

signalling=fxs_ks
; Note: this is a trunk. Create a ZAP trunk in AMP for Channel 2
context=from-zaptel
group=0
channel => 2

signalling=fxs_ks
; Note: this is a trunk. Create a ZAP trunk in AMP for Channel 3
context=from-zaptel
group=0
channel => 3

signalling=fxs_ks
; Note: this is a trunk. Create a ZAP trunk in AMP for Channel 4
context=from-zaptel
group=0
channel => 4

 

[jmullinix]

Tim,

What version of Asterisk and what version of Zaptel are you running. If you are running anything newer than Asterisk 1.4.21, the TDM400 will not work.

 

[tbooth]

after running genzaptelconf -v the card configured.

 

[blanchae]

Usually it indicates that there is a misconfiguration:
1. Card settings vs. zapata.conf (ex. card is fxo, zapata.conf says its fxs)
2. Asterisk is configured differently then the card settings (ex. zapata.conf says its a kewlstart, Asterisk says its loop-start)
Here's more than you ever want to know about troubleshooting zaptel cards.