Not going to voicemail

[htitx]

Greetings,

I downloaded and installed the Gold edition.

Setup my extensions and phones, however when I call an extension instead of it going to voicemail it hangs up on the caller.

I checked the follow me settings and it is telling the system to go to voicemail if there is no answer but to no avail.

Ideas? Thanks

 

[rossiv]

Is voicemail enabled for the extension? What is your max ring time for the extension?

 

[htitx]

I figured it out, the Follow Me was configured improperly