Permissions: Voicemail & Recordings

[cmiles]

I am having a problem the Voicemail & Recordings on the FreePBX gui.

We can't sort or forward our voicemail messages. I have pasted one of the messages below.

[FONT=&quot]Permission denied on folder /var/spool/asterisk/voicemail/default/121/INBOX/msg0000.gsm or /var/spool/asterisk/voicemail/default/121/Work
[/FONT]
Do I need to change permissions on each extensions folder or on each file within each extensions folder?

 

[rossiv]

Can you post the information requested in the link in my signature, please? Thanks.

 

[cmiles]

Status output


PBX in a Flash Version =1.7.5.5

FreePBX Version = 2.6.0.3
Running Asterisk Version = Asterisk 1.4.21.2
Asterisk Source Version = 1.4.21.2 │ Zaptel Source Version = 1.4.12.1 │ Libpri Source Version = 1.4.11.5
Addons Source Version = 1.4.13 │ Operating System = CentOS release 5.5 (Final)
[FONT=&quot]Kernel Version = 2.6.18-194.8.1.el5 - 32 Bit

Hardware:
[/FONT] - Gigabyte Motherboard with Atom Processor
- 2 x 500 GB hard drives with Hardware Raid 1


[FONT=&quot]Problem:

[/FONT] When logging into FreePBX "Voicemail & Recording", users can't sort or forward their voice messages. They get the following message:


[FONT=&quot]Permission denied on folder /var/spool/asterisk/voicemail/default/121/INBOX/msg0000.gsm or /var/spool/asterisk/voicemail/default/121/Work
[/FONT]

 

[rossiv]

Have you tried running "amportal chown"?

 

[cmiles]

I ran "amportal chown", and received a " "Setting File Permissions" and "Permissions OK" message.


However I am still getting a "Permission denied on folder /var/spool/asterisk/voicemail/default/121/INBOX/msg0000.gsm or /var/spool/asterisk/voicemail/default/126/INBOX" message.

 

[jmullinix]

What are the permissions on /var/spool/asterisk/voicemail/default? Also, who owns that folder?

 

[cmiles]

Permissions on /var/spool/asterisk/voicemail/default are
drwxrwxr-x 16 asterisk asterisk 4096 Aug 26 07:15
Newbie here, so I'm not sure how to change the permissions.

 

[cmiles]

Permissions on /var/spool/asterisk/voicemail/default are
drwxrwxr-x 16 asterisk asterisk 4096 Aug 26 07:15

But permissions on both /var/spool/asterisk/voicemail/default/121 and /var/spool/asterisk/voicemail/default/121/INBOX/
are drwx-w---- 11 asterisk asterisk 4096 Sep 12