Polycom paging/intercom auto answer

[ErikU]

My intercom and paging ring-answer was working fine with polycom 2.x software. I recently upgraded to 3.1.1 (to get the park feature working) and discovered that ring-answer no longer seems to work right.

Asterisk is sending the proper Alert Info, and I have checked my cfg files carefully to be sure I have the alert info set properly for "ring-answer". Other alert info types seem to work ok.

With ring-answer I get ringing, but no answering. I have tried using the fresh default polycom phone.cfg and sip.cfg too.

Anyone else notice this problem?

 

[ErikU]

Anyone else have paging working right with 3.x polycom software?

 

[pkaplan]

Make sure that you have the following line in one of your config files

<alertInfo voIpProt.SIP.alertInfo.1.value="Ring Answer" voIpProt.SIP.alertInfo.1.class="4" />

 

[Fortel]

I can confirm Paging / Intercom does work with Polycom's 3.1 firmware.

Pkaplan's instruction above is correct. The edit is to the sip.cfg file.

Peter