Queue Moh Bug

[jucha]

Help me,

Queue MOH overrides InboundRoute MOH.
What is the my mistake?

root@piaf1:~ $ status
PBX in a Flash PURPLE Status
──────────────────────────────────────────────────────────────────────────────
┌────────────────────────System Information───────────────────────────┐
│ Asterisk = ONLINE | Dahdi = ONLINE | MySQL = ONLINE │
│ SSH = ONLINE | Apache = ONLINE | Iptables = ONLINE │
│ Fail2ban = ONLINE | Internet = ONLINE | Ip6Tables = ONLINE │
│ BlueTooth = ONLINE | Hidd = ONLINE | NTPD = ONLINE │
│ SendMail = ONLINE | Samba = ONLINE | Webmin = ONLINE │
│ Ethernet0 = ONLINE | Ethernet1 = N/A | Wlan0 = N/A │
│ │
│ PBX in a Flash Version = 1.7.5.6 │
│ FreePBX Version = 2.8.1.4 │
│ Running Asterisk Version = 1.8.4 │
│ Asterisk Source Version = 1.8.4 │
│ Dahdi Source Version = 2.4.1.2+2.4.1 │
│ Libpri Source Version = 1.4.11.5 │
│ IP Address = 192.168.1.11 on eth0 │
│ Operating System = CentOS release 5.6 (Final) │
│ Kernel Version = 2.6.18-238.9.1.el5 - 64 Bit │
│ │
└─────────────────────────────────────────────────────────────────────┘

LOG:

[2011-07-09 10:58:29] VERBOSE[23102] pbx.c: -- Executing [2901@ext-queues:17] Set("SIP/2010-00000022", "__MOHCLASS=qtest") in new stack
[2011-07-09 10:58:29] VERBOSE[23102] pbx.c: -- Executing [2901@ext-queues:18] Queue("SIP/2010-00000022", "2901,t,,beep") in new stack
[2011-07-09 10:58:29] VERBOSE[23102] res_musiconhold.c: -- Started music on hold, class 'test', on SIP/2010-00000022
[2011-07-09 10:58:29] VERBOSE[23102] netsock2.c: == Using SIP RTP TOS bits 184
[2011-07-09 10:58:29] VERBOSE[23102] netsock2.c: == Using SIP RTP CoS mark 5
[2011-07-09 10:58:29] VERBOSE[23102] app_queue.c: -- SIP/2103-00000023 is ringing
[2011-07-09 10:58:32] VERBOSE[23102] app_queue.c: -- Nobody picked up in 3000 ms
[2011-07-09 10:58:35] VERBOSE[23102] netsock2.c: == Using SIP RTP TOS bits 184
[2011-07-09 10:58:35] VERBOSE[23102] netsock2.c: == Using SIP RTP CoS mark 5
[2011-07-09 10:58:35] VERBOSE[23102] app_queue.c: -- SIP/2103-00000024 is ringing
[2011-07-09 10:58:35] VERBOSE[23102] app_queue.c: -- SIP/2103-00000024 answered SIP/2010-00000022
[2011-07-09 10:58:35] VERBOSE[23102] file.c: -- <SIP/2103-00000024> Playing 'beep.gsm' (language 'es')
[2011-07-09 10:58:36] VERBOSE[23102] res_musiconhold.c: -- Stopped music on hold on SIP/2010-00000022

 

[mainenotarynet]

since I do not decipher logs and the question is a little vague in my opinion, check the Queue to which is overriding the inbound routes MOH and Check the Value of the MOH Class in the dropdown menu -- it seems that your inbound route you set to something other than default (otr to rining or whatever)

A queue can have its own MOH class and if it is set to default it will use this instead -- check this value and (possibly) set it to Inherit which would use the MOH class of the last MOH class in encounteres (which should be the Inbound Route) - but if an extension's followme has a different class and a call was transferred back to a queue then this MOH class would be used.

or to simplify it further set the queue MOH class to the same class as the Inbound Route.

Hope this helps.