QUESTION Superfecta ignoring XiVO phonebook for CID

[GraphiteJess]

Am I mistaken in that Superfecta should use the XiVO phonebook as a CID source?
Superfecta seems to get no results, even though the only entry in the phonebook is the exact number as it appears in the logs.

Here's the superfecta log, if that helps.

Nerd Vittles CallerID Superfecta ver 1.0 (c) Copyright 2007-2016, Ward Mundy & Associates LLC. All Rights Reserved.

December 9, 2016 - 10:54:07  *** New session ***

agi_request: nv-cid-superfecta.php
agi_channel: SIP/mp114-00001a56
agi_language: en_US
agi_type: SIP
agi_uniqueid: 14813****.**890
agi_version: 13.11.2
agi_callerid: 312*******
agi_calleridname: unknown
agi_callingpres: 0
agi_callingani2: 0
agi_callington: 0
agi_callingtns: 0
agi_dnid: 838****
agi_rdnis: unknown
agi_context: cid-superfecta
agi_extension: s
agi_priority: 3
agi_enhanced: 0.0
agi_accountcode:
agi_threadid: ****
agi_arg_1: ****
agi_arg_2: 0-1-2-3

CallerID Number: 312*******
CID Choice List: 0-1-2-3

AsteriDex CallerID Name result:


OpenCNAM CallerID Name result: "*** Jess"

SET VARIABLE CIDNAME "*** Jess"
200 result=1
SET VARIABLE CIDNAME "*** Jess"
200 result=1

I'm a novice at admining XiVO, but I'm a fast study. I just for the life of me can't figure out why CID doesn't see Phonebook entries, even when they appear at http://xivo-server-ip/asteridex4/